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Configuration Specialist 


As a Configuration Specialist you would be a member of the Professional Services team who specialize in implementing the Ascentis software products for our customer base. Your role will be to specialize in building and configuring the products for new customers and assisting with data migration of the customers employee data. Centered around our cultural norms, you will provide an unsurpassed client experience.

Cultural Norms:

What are the general responsibilities of the position?

  • Analyze data for potential issues and validate that data is accurate prior to loading.
  • Assist with the build and configuration of the client’s database, including the configuration of their rules, policies and system settings.
  • Share workable solutions and lessons learned for the benefit of the client and the team.
  • Develop strong working relationships with internal colleagues across multiple departments/locations.

Position Requirements

What are we looking for in a candidate?

  • Strong logical, analytical and problem solving skills.
  • Expert MS Excel skills – including ability to perform VLOOKUP, Pivot Tables, nested IF Statements. Ability to code in Visual Basics and create macros is an added benefit!
  • Experience in working with ticket-based support model is a plus!
  • SQL programming skills not required but would be a plus!
  • API integration experience not required but would be a plus!

Education/experience/technical considerations:

  • Fluent in English – will be primarily supporting and interacting with a US based team.
  • Ability to develop strong relationships with internal colleagues.
  • Ability to multi-task in a fast paced work environment with competing priorities.
  • Highly organized, detail oriented.
  • A team player who is focused on providing an exemplary client centric experience.
  • High Technical aptitude and ability to clearly communicate known issues.
  • Self-starter that requires minimal supervision.
  • Ability to stay focused during long periods of time.
  • Enthusiasm and flexibility.
  • Fearless in sharing workable solutions and sharing lessons learned for the benefit of the client and the team.
Location Uruguay  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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