Share Email Opening Apply Now
Title

Product Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Req Number SAL-19-00021  
Position Product Specialist  
Division Miller Electric Mfg. Co., an ITW Company  
Location Appleton, WI  
HM ID  
Dept 177 

Assigned Shift None Specified 

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Description

BASIC DESCRIPTION:

The Product Specialist will play a key role in supporting our Segment Leaders and Product Managers with driving process efficiency and growth through portfolio management, strategic marketing initiative and product development.

ESSENTIAL FUNCTIONS:

  • Partner with Segment Managers to initiate and manage product updates including new product launches, suspension, discontinuation and pricing changes
  • Effectively utilize Aplus ERP, Product Information Management, Product Lifecycle Management, Intranet, Microsoft Dynamics 365 and other ITW systems to manage and complete Customers’ requests for product information
  • Key division contact for questions relating to accessories, consumables and service parts
  • Analyze the portfolio and lead Product Line Simplification (PLS) that meets customer commitment and Miller Electric’s End of Life Policy (EOL)
  • Support the development and documentation of business Standard Operating Procedures, product refresh and training materials, Specification Sheets, Operators Manual, Learning Module System, etc.
  • Update software upgrade instruction for Welder Training Solutions as needed
  • Send notification to internal and external customers on bug fixes and product feature changes working with the Sustaining Engineer
  • Analyze product warranty claims, highlighting top issues and tracking resolution with Tech Support and Sustaining Engineer
  • Review inventory grading with Finance and Materials team to ensure the right in-stock mix and minimize grading hit
  • Review our company and top channel partners’ websites for content accuracy and trends
  • Gain the technical knowledge of the division’s products and applications including differentiation from competitors
  • Drive product demonstration efficiency tactics to distributors and sales team to increase demo opportunities and support in the field
  • Organize materials and support product presentations, demos, conferences and trade shows
  • Prepare and provide ad-hoc analysis to the Marketing and PM team – product relationships with equipment, competitive landscape, benchmarking, market sizing, etc.
  • Be available to support field VOC for future products and product enhancements
 
Position Requirements

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree required
  • 3-5 years relevant experience in Marketing, Engineering and/or Project Management
  • Strong business acumen and analytical skill
  • Proven ability to analyze current business issues and translate to strategic actions
  • Must be a team player with a positive attitude, high motivation, and solid decision-making abilities
  • Well organized, aggressive self-starter with the willingness to learn and grow
  • Demonstrated ability to present and facilitate in front of groups
  • Excellent oral and written communication skills
  • 30% travel required
 

This position is currently accepting applications.

Apply Now



WE ALSO RECOMMEND

Other Jobs Within Same Category
Product Specialist in Appleton, WI
Posted on: 5/6/2019
[Apply Now]

Service Parts Technician in Appleton, WI
Posted on: 4/30/2019
[Apply Now]

Technical Writer/Translation Coordinator in Appleton, WI
Posted on: 4/25/2019
[Apply Now]

Outside Sales Representative, Utility Products in Birmingham, AL
Posted on: 4/9/2019
[Apply Now]

Digital Experience Project Coordinator in Appleton, WI
Posted on: 4/3/2019
[Apply Now]


Other Jobs Within 60 Miles
Senior Software Engineer in Appleton, WI
Posted on: 2/15/2018
[Apply Now]

Senior Controls Engineer in Appleton, WI
Posted on: 9/13/2018
[Apply Now]

Documentation Technician Co-op in Appleton, WI
Posted on: 9/12/2018
[Apply Now]

Electrical Engineer Intern in Appleton, WI
Posted on: 9/24/2018
[Apply Now]

Software Engineer-NPD in Appleton, WI
Posted on: 10/22/2018
[Apply Now]



 


 
Click here for technical assistance.