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Medical Records Clerk - CT NG 

Category Administration  


Interactive Government Holdings (IGH) is seeking qualified, trained and capable individual to serve as a Medical Records Clerk in the Connecticut National Guard's Non-Clinical Medical Case Management Services Program. The Medical Records Clerk shall correspond with Soldiers and medical/dental offices to obtain information for the Soldier's case management file in support of Soldiers within the Connecticut National Guard. The Medical Records Clerk will represent the interest of Connecticut National Guard, the Adjutant General's office and National Guardsmen while maintaining strictest confidentiality.

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government whose mission is to serve our men and women in uniform globally and their support systems locally. We utilize strategy, data science and technology to make the programs we execute more efficient for the people our programs serve. Currently, IGH has a national and international contract staff as well as a small HQ team in Springfield.

IGH has consistently been ranked as one of America's Fastest Growing Private Companies by Inc. Magazine. We are proud of our ability to shape tomorrow, while ensuring all active duty personnel and reservists can carry out their critical missions and tasks today.


The Medical Records Clerk shall correspond with Soldiers and medical/dental offices to obtain information for the Soldier's case management file in support of Soldiers within the Connecticut National Guard.

Work is scheduled for one year beginning in July and possibly extending up to five years. Work location is Camp Niantic, CT. MHS has three primary goals for Case Management:

  1. Improve the care, management, and transition of recovering Service members.
  2. Evaluate the impact of case management on the quality of military health care.
  3. Broaden application of CM to include those with at-risk needs prior to requiring complex care.
Position Requirements

Major responsibilities include (not all inclusive):

  • Work with soldiers to resolve scheduling conflicts for required medical or dental care.
  • Obtain the proper release of information forms from Soldiers and medical/dental offices.
  • Obtain updates from medical/dental office or hospitals for medical records 5 days prior to SRPs and MRBs.
  • File, scan, and maintain all medical/dental documents.
  • Prepare and file all required reports via MEDPROS for the MRC MACOM monthly meetings.
  • Document team case status meetings and make available to the Deputy State Surgeon (DSS).
  • Perform database system functions as required to process Soldier data in electronic data systems used by the CTARNG via MEDPROS, MED Chart, eCase, HRR, and AVS.
  • Scrub electronic data system modules before medical/dental events to provide early identification of non-deployable Soldiers.
  • Review the outgoing correspondence for format accuracy and content.
  • Provide administrative support at medical portions of PHA and SRP events and follow-up with MODS input.
  • Complete medical and administrative charting in eCase.
  • Coordinate Soldier treatment plans with appropriate medical facilities.
  • Attend PHA events as determined by the needs of the state and the individual units.
  • Review and track health assessment (PHA, SRP) lab results and contact SM and educate on lifestyle modifications.

Qualified Candidates must have:

  • High School Diploma or equivalent required
  • Preferred minimum of 1-year experience with medical records
  • Excellent written and verbal communication skills
  • Preferred familiarity with MODS and MEDCAHRT
  • Proficient in Microsoft Word and Excel
  • Ability to travel to support requirements such as PHAs and SRPs
  • Ability to pass a Background Check
Full-Time/Part-Time Full-Time  
Position Medical Records Clerk - CT NG  
Close Date 10/29/2019  
Open Date 4/18/2019  
Location Connecticut - Niantic  
About the Organization  

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