Email Opening Title Senior Specialist, LIFT Post Launch (Washington, DC or Remote)  Category National Initiatives - National Homeownership Program   Description NeighborWorks America: Working Together for Stronger Communities Purpose of Division The National Initiatives Division is comprised of three program areas that focus on progressive research and program development to support and enhance the critical lines of business of NeighborWorks Organizations in homeownership, real estate and neighborhood development, and community building and engagement. Position Summary Reporting to the LIFT Post Launch Manager, the LIFT Post Launch Senior Specialist provides additional post launch support and guidance to NeighborWorks Organizations (NWOs) while maintaining open lines of communication with NWOs and Wells Fargo representatives to ensure smooth product delivery across all active LIFT markets. This individual will also participate in on-site visits as requested by the LIFT Post Launch Manager on a market-by-market basis. The LIFT Post Launch Senior specialist will work closely with the LIFT Post Launch Manager in analyzing market data and developing process improvements for future LIFT program delivery. Close Date: Posting closes at 12:01am (EST) on the date listed below (the night before at 11:59pm EST). Essential Responsibilities: Maintain on-going communication with NeighborWorks Organizations facilitating the LIFT program to provide support and guidance on program processes and procedures. Maintain on-going communication with Wells Fargo LIFT representatives in relation to active LIFT markets to provide information and solutions on case-by-case situations. Monitor LIFT market client pipelines to analyze data with the goal of preemptively discovering technology and/or program process requirement errors and develop solutions to any errors or discrepancies found. Engage with LIFT Post Launch consultants on a weekly or bi-weekly basis for market-specific updates on pipeline production, acceleration and deceleration of incoming applications, organizational capacity concerns, and Eligibility Determination Session (EDS) calendar volume. Engage with LIFT Post Launch manager on a regular basis concerning LIFT market production and adverse findings and develop long-term solutions for repeated program process discrepancies. Assist with LIFT pipeline data validation on an as-needed basis. Participate in weekly/bi-weekly Wells Fargo Pipeline review conference calls to provide additional information to NWO and or Wells Fargo representatives. Assist LIFT Post Launch manager with program process improvements and/or alterations on a market-specific basis. Attend LIFT Launch events in certain markets, as well as assist in facilitating scheduled Post Launch visits or unscheduled post launch visits as requested by the LIFT Post Launch Manager. Other job related duties as assigned. Nature of Work Contacts: Serve as a reliable contact point for NWOs facilitating the LIFT program and Wells Fargo representative to maintain open lines of communication and consistent post launch support. This individual would be responsible developing solutions and providing guidance in various scenarios, including, but not limited to, technology errors or irregularities, client eligibility calculations and requirements, and collaboration between multiple NWOs in LIFT markets involving partnership organizations. Fiscal Responsibilities: Travel Card   Position Requirements Required Minimum Qualifications: (a) Education: A bachelor’s degree from a 4-year college. Will consider relevant professional experience in lieu of a degree (b) Experience: 2 years Non-profit mortgage lending preferred, but not required. (c) Licenses, Certifications: None (d) Competencies, Knowledge, Skills & Abilities: Strong Communication skills; Strong Organizational skills; Adept mortgage loan origination knowledge; (e) NeighborWorks America Staff are expected to demonstrate excellence in the following: Sensitivity to racial, gender, sexual orientation and cultural differences Effective, respectful, and timely communications with internal and external stakeholders Listening effectively, seeks and accepts feedback Effective team work Analytic, thoughtful and strategic thinking Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization (f) Technology: Minimum 1 year experience with Salesforce technology platform; Strong skills with Microsoft Word and Microsoft Excel; Minimum 1 year experience with at least 2 Loan origination software platforms Preferred Qualifications: 5+ years’ experience in mortgage lending: Origination, Processing, Underwriting and/or Closing; 2+ years’ experience with Salesforce technology platform; Previous experience with facilitating the LIFT Down Payment Assistance program; Current valid Mortgage Loan Originator License Working Conditions: (a) Travel: Up to 40% (b) Physical/Sensory Demands: Fast paced work environment, extensive computer usage. Must maintain regular and timely attendance. Special Provisions: Flexible travel schedule   Duration Term-Limited   Salary Range   Division National Initiatives   Department National Homeownership Programs & Lending   Travel Up to 40%   Working Conditions Fast faced environment, extensive computer usage. Must maintain regular and timely attendance   Close Date 4/26/2019   Location CORPORATE HEADQUARTERS: District of Columbia Office   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://NeighborWorksAmerica.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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