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Employee Relations Manager 


Are you passionate about inspiring a love of learning in children?

Right At School is a leading education enrichment company that offers before-and after-school programs at schools across the country. We've experienced tremendous success since the company's inception in 2010, growing over 50% year after year, gaining significant market share in emerging and existing regions and have recently been named in Crain's Fast 50 & Inc 5000 lists.

At Right At School, we invest in people and the ideas they bring and believe good employee relations occurs when there is mutual trust and respect between management and employees. We are seeking a hands-on self-starter to join our team as an Employee Relations Manager who will have the credibility to be a pivotal leader to create and facilitate HR employee relations strategies that champion innovation, growth, and organizational effectiveness.

As the Employee Relations Manager, you will:

  • Partner with the Vice-President and Director of Human Resources on people-related issues and provide strategic input and advice as it relates to employee relations, coaching/development, performance management, conflict management, and training.
  • Lead the design of HR systems and programs that drive employee performance and retention of our bright and growing team.
  • Provide guidance and direction to employees and managers in resolving employee relations issues, conduct necessary investigations (when needed), analyze details and facts and makes recommendations based on findings.
  • Guide management with the development and delivery of appropriate feedback or corrective actions.
  • Promotes a positive work environment by ensuring that employee relation's matters are adequately addressed promptly and improve employee engagement and drive results.
  • Collaborate with managers regarding corrective actions and terminations; review reasoning and documentation.
  • Lead high-stake investigations such as discrimination, harassment, retaliation, and policy violations and ensures that findings are documented properly.
  • Proactively tracks, monitors and analyzes data to identify trends and patterns in the organization and develop recommendations to address issues as appropriate.
  • Conduct exit and stay interviews, analyzing trends or opportunities for feedback or improvement particularly in areas related to retention and employee engagement.
  • Partners with leadership to drive high touch employee engagement through creative and innovative programs that drive employee satisfaction, retention, and productivity.
  • Work closely with Vice President to improve and implement performance management initiatives.
  • Support compliance by keeping abreast of regulatory requirements and training others on employment-related laws including, but not limited to, ADA, FMLA, FLSA, WC, etc.

Desired Skills & Abilities:

  • Bachelor's degree required.
  • Minimum of 6+ years progressively responsible human resources experience with broad technical knowledge in Employee Relations, Conflict Resolution, and leading investigation experience.
  • Demonstrated ability to establish credibility and partnership at all levels of the organization.
  • Exceptional interpersonal skills, good written and verbal communication skills and ability to collaborate, mediate and resolve conflicts with both managers and employees.
  • Familiarity with FMLA, FLSA, ADA, and EEO laws, and other employment State and Federal laws & regulations.
  • Ability to work under pressure and exercise good judgment with complex issues.
  • Working knowledge of MS Office and Google Doc Applications.
  • Strong analytical skills, attention to detail and the ability to meet deadlines.
  • Flexibility and ability to thrive in a fast-paced environment and adapt to changing priorities and ambiguous situations.

Why Work For Us:

  • Your work will have a direct impact on the children, parents, and communities we serve.
  • You have an opportunity to make this role your own with the full support of the team.
  • We offer a work environment that is diverse, inclusive and welcoming to all.
  • We believe in gratitude, recognition, and appreciation to our awesome staff.
  • We believe in open communication and are not hierarchical.
  • We provide opportunities for professional development as your learning will never stop at Right At School.
  • We offer competitive compensation and benefits packages.
  • We offer flexibility and opportunities to work remote when needed.
  • Our culture is fun, energetic and ego free.

Right At School is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Position Requirements  
Location Illinois-Evanston  
About the Organization Right At School provides safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission.

We're passionate about providing a wide range of exceptional and affordable enrichment, child-care and recess programs before, during and after school to as many students, parents and schools as possible. In 2011 we served 200 students per day; today the number is over 20,000.

We succeed at this goal because we understand the synergy between two potentially competing ideals:

1) All education is local. Right At School is at our best when we operate as part of the local school and community fabric; and
2) Enrichment excellence requires systemic thinking and systematic execution. Right At School is at its best when we share proven strategies across all of our programs to improve quality, reduce costs, and continually innovate.

Together, these two ideals highlight four core values for Right At School: We are Mission-Led, Innovation-Driven, Locally-Inspired, and Efficiency-Obsessed. Driven by these four values, we strive to go the extra M.I.L.E.  
EOE Statement Right At School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.  
supervisorUID None Specified 

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