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Billing Manager, Non-Profit, NE Metro 

About the Organization Phoenix Alternatives, Inc. (PAI) has been a vital part of our community since 1990. We were founded as a 501(c)(3) to serve people with developmental disabilities, maximizing integration into the community while pursuing meaningful, person-centered activities. PAI is a day program offering an array of services and opportunities for adults who want to design a life they love. You will find a culture that's respectful, team-oriented, and focused on meeting the unique needs of the people we serve.

Our mission is to engage individuals in meaningful participation in and connection with the community.

The Billing and Payroll Manager is a critical thinker with attention to detail and prepared to assertively support PAI's financial health. The Billing and Payroll manager collaborates with team members to create and deliver necessary billing, payroll, and benefits processes and products, which support the well-being of the company, the staff, and the participants.

  • Process billing attendance information
  • Ensure billing rates on service agreements are accurate; investigate and resolve discrepancies
  • Create reports including billing reports
  • Accurately process/submit all electronic claims per MN-ITS billing calendar
  • Accurately and efficiently process time reporting and payroll
  • Approve and distribute w-2 forms
  • Process payroll related requests: child support, wage garnishment, employment verification, etc.
  • Collaborate with Human Resources in administering employee benefits including open enrollment, Cobra and ACA

Hours: Work Mondays - Friday days (flexible start and end times) with occasional evening or weekend work.

Salary is dependent on qualifications.


PAI offers three health and dental plans with significant company contribution toward the cost of the plans (single coverage as low as $85/month), along with company-paid short-term and long-term disability, life insurance, a medical pool of paid time, PTO, 10 paid holidays per year, and a 403B option.


Position Requirements

Education and Knowledge

  • High school degree or G.E.D. required. Prefer post-secondary education in medical billing or related course certificate in accounting, bookkeeping, and/or benefits
  • Related certifications such as CPP or FPC helpful
  • Working knowledge of MN-ITS (state medical billing), DWRS (Disability Waiver Rate System) or similar medical billing systems

Other Requirements

  • Ability to achieve and maintain a cleared MN Department of Human Services background check that allows unsupervised contact with program participants
  • Reliable transportation for work purposes, a valid driver’s license, a driving record approved by our insurance company and proof of valid car insurance

Skills and Experience

  • Effectively manage time and priorities, including a high level of accuracy
  • Anticipate and respond to changes and emerging needs to ensure billing and payroll processes are accurate and timely
  • Collaborate with Human Resources in administering benefits, including managing Cobra and ACA
  • Demonstrate flexibility and anticipate and respond effectively to change
  • Communicate in a responsive and respectful manner
  • Use sound judgment in making decisions. Critical thinking skills- rise to the occasion and create solutions to problems
  • Effectively learn and apply new skills, techniques, and approaches
  • Work equally well with big picture planning and essential operational and regulatory details
  • Appropriately manage confidential information and data privacy laws
  • Effectively communicate in the English language including giving and following oral and written instructions
  • Demonstrate working knowledge of company benefit plans. Ability to interpret and apply knowledge of state and federal laws including FLSA, FMLA, retirement plan/403b, life insurance, Erisa/non-Erisa
  • Demonstrate knowledge of computers, Microsoft Word, spreadsheet applications, and financial databases.

Preferred Requirements: • Experience working in a non-profit environment
• Experience with DWRS (Disability Waiver Rate System)
Location White Bear Lake, MN  
Keywords: Medical billing, Benefits Manager, Day Program, DD, ID, Developmental Disabilities, Disability Program, Payroll Coordinator, Payroll Specialist  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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