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Title

TDT Tax Processor I 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 4/10/2019  
Position TDT Tax Processor I  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Covina  
Req Number TAX-19-00089  
Description

The TDT Tax Processor I will prioritize and coordinate the gathering and accurate reporting of time-sensitive real estate tax information within multi-state geographic regions. The TDT Tax Processor I ensures accurate dates and information are maintained on LERETA's Agency Profile and Reporting Calendar systems. The TDT Tax Processor I will advise of unusual tax office circumstances or requirements that could endanger the timely reporting of current or prior year real estate tax information.

Tax Procurement

  • Analyzes customer's tax status request, by utilizing LERETA's mainframe agency header and calendar profiles.
  • Procures tax information. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions.
  • Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively report tax status to Lereta internal and external customers.
  • Responds to mortgage lenders, homeowners, and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
  • Accurately prepares production/statistical reports to mortgage lenders and direct supervisors.

Bill Processing

  • Ensures all tax bills, correspondence, and C-Service/B-Service reports received are processed timely and efficiently to meet LERETA LLC and Business Partner standards.
  • Authenticates all tax bills received, ensure accuracy in transferring tax bill data to Lereta's AS 400 Mainframe.
  • Responds to mortgage lenders, homeowners, and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
  • Images and indexes lender documents for proper uploading to Lereta's WebXtender system.
  • Processes HOA 1, 4, 5 letter distributions to borrowers and taxing agency jurisdictions to assist mortgage lenders in obtaining receipt of property tax data with effort to reduce duplicate bill fees, loss of discount, and/or penalties and interest.

Payment Processing

  • Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase efficiency processing tax payments from mortgage lenders to the taxing agency jurisdictions in order to meet tax payment deadlines.
  • Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
  • Experience in Access 97 for balancing and processing mortgage lender's mass payments.
  • Verifies and Package payment listings and checks to deliver accurate and organized payment packages to the taxing agency jurisdictions.
  • On behalf of LERETA'S mortgage lenders, initiates and prepares Electronic Funds Transfer to various taxing agency jurisdictions prior to economic loss date.

Customer Service

  • Responds to phone, written, e-mail and other inquiries from customer and tax collectors.
  • Effectively communicates tax status information to LERETA'S internal and external customer.

Quality Control

  • Performs Quality Assurance (QA) in work queues, Excel spreadsheets and other applicable formats.
  • Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Tax Disbursement Team standards.
  • Accurately prepares production/statistical reports as applicable

 
Position Requirements
  • Experience in Microsoft Excel 2007, Microsoft Word and Microsoft Access 97.

  • Experience in AS400.

  • Experience in MSP, FiServ, and MortgageServ Servicing Systems.

  • High School Diploma or equivalent.

  • Data Entry/Computer usage experience.

 

 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://LERETALLC.appone.com



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