GENERAL STATEMENT OF JOB
Under limited direction, performs technical and administrative work in the coordination and promotion of the City's risk management program, including safety, claims processing including oversight for property, liability, workers' compensation, and other related programs. Work requires independent judgment on problem solving, data collection/reporting, improving process, and coordinating claims, following the applicable federal, state and City guidelines. Assists the Director of Human Resources & Risk Management and the Human Resources and Risk Manager with various special projects and reports. Performs related work as directed. Reports to the Director of Human Resources & Risk Management.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
The duties recorded below are representative of the duties of the class and are not intended to cover all the duties performed by incumbents(s) of any particular position.
SPECIFIC DUTIES AND RESPONSIBILITIES
Coordinates the City’s workers compensation and general liability claims (e.g. property damage, vehicle incidents, employee incidents and injury, citizen injury), which includes on-site investigations, claims intake and review and follow-up as may be needed or directed by the Human Resources and Risk Manager or Director.
Manages all claims and its process, analyzes and creates reports to determine if appropriate preventive measures were in place and/or taken to mitigate future risks. Recommends solutions to minimize or prevent further exposure.
Serves as the day-to-day liaison with departments, employees, the City’s third party administrators and risk consultant, citizens, insurance representatives, Dunedin residents and business owners and the general public as needed to complete investigations, coordinate follow-up care and monitor open claims. Assists with ensuring that employees and supervisors understand the City's Return to Work programs and follows the processes (e.g., light duty, modified duty assignments, physicals).
Assists with other programs as necessary, such as medical leaves of absence, management referrals to the Employee Assistance Program (EAP), intaking and tracking of disciplines, etc.
Coordinates, assists with and/or conducts safety training programs, initiatives and inspections to ensure compliance with all policies and standards.
Continuously seeks to improve processes, and implements risk management policies and safety standards.
Reviews contracts and certificates of insurance for accuracy and compliance.
Assists legal counsel with risk management documents and files during litigation.
Coordinates other risk-related functions (e.g., drug free workplace random testing) according to established guidelines.
Assists with the preparation of preliminary budgets for the risk management division; participates in budget review meetings. Prepares budget status reports as needed.
Compiles data for risk management monthly reports and budget projections; makes analysis of current and future financial budgets in relation to prior year's budgets and actual expenses. Monitors the risk management budget, and tracks fund expenditures.
Conducts and responds to internal and external surveys as required.
Processes and reconciles risk and benefits invoices and initiates payments; prepares purchasing documentation according to established procedures; performs data entry into the City's Enterprise Resource Planning (ERP) system to enter Purchase Orders, budget items and complete other functions.
Schedules and attends various City staff/administrative meetings as needed; takes the minutes, prepares meeting minutes, and distributes completed minutes to Committee members.
Assists with the City’s Safety Action Committee; schedules meetings, and is responsible for meeting minutes.
Assists with the Request for Proposals (RFP) process for risk management.
Assists with the City’s tuition reimbursement program, reviewing and routing requests, entering purchase requisitions and check requests, researching and maintaining annual rates for colleges and universities, and communicating with employees as needed to obtain all required documentation and to ensure compliance with the program.
Routinely prepares communications regarding risk management and safety event items to be emailed to all employees and posted on the intranet.
Maintains risk management records in compliance with applicable laws, regulations, policies and procedures. Establishes and maintains an effective and efficient records management system, and ensures the security and confidentiality of records.
Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills, and stay apprised of new developments and best practices.
ADDITIONAL JOB FUNCTIONS
Performs administrative/clerical functions such as entering and retrieving computer data, answering the telephone, typing reports and correspondence, copying and filing documents, distributing mail, sending and receiving correspondence, and organizing and filing documents.
Conducts new hire orientation meetings; assists with the City’s annual open enrollment.
Coordinates, assists with and/or participates in Human Resources & Risk Management activities, as well as other City functions, programs and projects as assigned.
Assists with the duties of the HR & Risk Manager in his/her absence.
Performs other related duties as required.