Share Email Opening Title Guest Service Representative Seasonal  Category Hotel and Retail   Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. ESSENTIAL DUTIES OF THE POSITION: Maintain an inventory of vacancies, reservations and room assignments. Maintains a working knowledge of Grand Casino’s property, as well as special events on and near property, in order to advise guests of same, whenever possible. Responds to guests’ requests, complaints or inquires courteously and promptly. Enters changing reservation information into computer system. Posts charges to guest accounts and processes payment of accounts.This includes all applicable software systems. Demonstrates and promotes a strong commitment to providing the best possible experience for the guests. Sells the value of Grand Casino properties to all inquiries (via telephone or in person) and strives to convert them into an occupied room. Complies with all safety and security policies in accordance with Grand Casino Properties standards. Involves cross training into housekeeping, gift shop and bell desk. Operates Hotel switchboard and/or PBX Prepares shift cash report, balancing payments and disbursements with computer and slot system.Prepares the bank drop envelope for shift end and balancing accounts. All other duties as assigned.   Position Requirements EDUCATION and/or EXPERIENCE: High School Diploma or General Education Degree (GED) or pass the Basic Skills Assessment, or successful completion of a related company approved development placement program. Six (6) months prior hospitality experience preferred.   Full-Time/Part-Time Part-Time   Shift Various Shifts   Position Guest Service Rep   Division Grand Casino Hinckley   Close Date 8/16/2019   This position is currently not accepting applications. To search for an open position, please go to http://MilleLacsCorporateVentures.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Grand Northern Inn Guest Service Supervisor in Hinckley, MN Posted on: 12/12/2019 [Apply Now] Spa Massage Technician in Hinckley, MN Posted on: 12/9/2019 [Apply Now] Hotel Rooms Controller in Onamia, MN Posted on: 11/26/2019 [Apply Now] Hotel Front Desk Clerk in Hinckley, MN Posted on: 11/23/2019 [Apply Now] Central Reservations Sales Rep in Hinckley, MN Posted on: 11/22/2019 [Apply Now] Other Jobs Within 60 Miles Security Guard in Hinckley, MN Posted on: 7/12/2019 [Apply Now] Security Guard in Onamia, MN Posted on: 8/14/2019 [Apply Now] Valet Attendant in Onamia, MN Posted on: 12/4/2019 [Apply Now] Line Cook in Onamia, MN Posted on: 12/9/2019 [Apply Now] Guest Service Rep in Onamia, MN Posted on: 12/10/2019 [Apply Now] Follow us

 

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