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Outsource Disbursement Processor II 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.  
Open Date 5/7/2019  
Position Outsource Disbursement Processor II  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Rancho Cucamonga  
Req Number TAX-19-00088  

The Outsource Disbursement Processor II will be responsible to ensure that all tax bills,
correspondence, current open items, tasks, and C-Service reports are processed timely and
efficiently for mid-level states. These items come from the 'lender servicing system open tax
items.' These states would include states that have multiple taxing authorities with various
installments per year. They will be available to assist with special projects. They will be
required to manage their pipeline and ensure that the lender's Service Level Agreement is not
compromised. They will advise of any unusual circumstances or requirements that could
endanger the Service Level Agreement being met.

Tax Procurement
• Procures tax amount data from taxing agency jurisdictions. Tax amount data
procurement method consists of telephone, e-mail, fax communication to taxing agency
• Interprets tax amount data and statuses per property taxes received from taxing agency
jurisdictions and effectively identify tax status for payment processing.
Workflow Management
• Effectively monitors, reports, and communicates status of work assignments and
statistics to Team Lead/Supervisor while identifying any opportunity to increase
efficiency processing research task.
• Accurately prepares production/statistical reports to mortgage lenders and direct
Customer Service
• Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective
verbal and written communication in a prompt and accurate manner.

Quality Control
• Applies and supports the implementation of new or modified policy and procedures as
instructed to ensure Disbursement Team standards are met.

• Accurately prepares production/statistical reports as applicable.

Position Requirements

• High School Diploma or equivalent.
• Experience in Microsoft Excel 2007, Microsoft Word and Microsoft Access 97.
• Data Entry/Computer usage experience.
• Customer Service Experience.
• Minimum of 6 months as Outsource Disbursement Processor I.

EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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