Position Summary:
The Director of Treatment Foster Care is responsible for both clinical and administrative management of the foster care program, utilizing a family-centered, child-focused, community-based approach to service delivery. This individual is also responsible for the growth, development and day-to-day functioning of the Treatment Foster Care Department; the supervision of the staff within the department; and acting as a liaison with other programs and supporting departments as well as outside organizations and stakeholders representing The Arc Northern Chesapeake Region and the Treatment Foster Care program.
Position Duties & Responsibilities:
In a manner consistent with supporting The Arc NCR Mission Statement the Director, Treatment Foster Care shall do the following:
Quality Support
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Oversees operations within the Treatment Foster Care program and ensures compliance with local, state and federal regulations.
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Provides emergency response capability 24 hours a day, seven days a week.
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Develops department structures and procedures in accordance with agency objectives and all applicable standards and regulations.
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Supports program development including the maintenance of outcome data, quality assurance and utilization review.
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Oversees the recruitment, licensure and training of foster parents in compliance with program policy and state regulations.
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Maintains program license as a child placement agency.
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Ensures compliance with monthly DHR reports, foster parent records, and foster child records.
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Minimizes placement disruptions.
Quality Team Members
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Assures staff members are meeting agency, state and federal regulations for required in-service training and certifications.
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Works effectively and cooperatively with the Human Resources department to ensure agency personnel policies and procedures are followed and takes necessary disciplinary action to ensure staff members are held accountable to those policies.
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Through direct supervision of clinical social workers, oversees the provision of clinical social work services to foster children, foster families and biological families.
Financial Excellence
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Works effectively and cooperatively with the Finance Department to ensure agency policies and procedures are followed and budgetary goals are met related to the financial responsibilities of the residential program.
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Assists in the development of program budgets; regularly monitors annual program budgets to ensure program costs do not exceed budgetary constraints.
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Establishes and maintains positive collaborative relationships with relevant community agencies; represents the agency at community meetings/groups
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Assists with the development and implementation of new programs; identify grants and other funding sources; participate in fund-raising and grant writing activities as needed.
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Recruits perspective foster parents and provides training so that they are able to support children being referred.
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Coordinates with local departments around referrals
Essential Skills and Core Competencies
To perform the job successfully, an individual should demonstrate the following skills and core competencies:
Communication
Leader fosters open communication; provides timely information to theirs and other teams; listens actively and values other's input; tailors messages to the appropriate audiences; presents self in a cheerful, positive manner at all times; communicates professionally in both verbal and written forms; professionally communicates conflicting points of view.
Builds Collaborative Relationships
Leader works cooperatively with others and takes appropriate partners; treats their team members and others with dignity and respect; focuses on solving conflict proactively and positively; provides assistance to others when needed; recognizes agency's culture and incorporates the mission and core values into daily activities; understands that they are part of ONE team to accomplish ONE mission.
Results Oriented
Leader is an executor; produces consistent and quality work with a sense of urgency; meets all agreed upon deadlines and assigned goals; takes the time to effectively plan and prioritize work activities; does what it takes to get the job done.
Self-Accountable
Leader assesses own strengths and weaknesses; takes action for his or her own performance and the performance of their team; admits and learns from mistakes; is resilient; solicits, is open to, and uses performance feedback; pursues training and development opportunities to continuously build knowledge and skills.
Flexibility
Leader proactively remains flexible in the event of an unpredictable circumstance and adapts to change in the work environment; changes individual approach or method to best fit the situation; recognizes and responds to frequent changes, maintains a positive 'can do' attitude during change; builds commitment and overcomes resistance by sharing the why's; is proactive; has the ability to identify needed change and does it before being asked or before the situation requires it; willing to take independent action to change the direction of events.
Organizational Participation
Leader participates and enlists participation of others; volunteers readily; seeks increased responsibilities and takes on challenging assignments; shows an interest in what others have to say; values differences among team members; takes the time to get to know coworkers, builds rapport and establishes a common bond with coworkers and peers.
Analytical Problem Solving
Leader has the ability to solve both complex and uncomplicated problems; make decisions based on available information; displays original thinking and creativity; uses sound judgment about what ideas will work and moves those ideas forward; strives to improve productivity and efficiency; meets with resourcefulness; generates suggestions; continuously improve processes and service; anticipates roadblocks and course corrects.
Manages Talent
Takes an active role in recruiting and hiring talented people; includes staff in planning, decision making, facilitating and process improvement when appropriate; takes responsibility for their team; provides regular performance feedback; holds their Leaders accountable; takes appropriate action when performance is not meeting expectations; develops their team; skills and encourages growth; retains valuable team members; matches the responsibility to the person; recognizes regularly.
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