The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).
NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.
The Ethics Department’s mission is to uphold the ethical principles that are intended to promote and educate all board certified counselors down the path of professional and ethical counseling. Housed within the Credentialing and Quality Assurance Division, the department maintains a publication of enforceable standards and required disclosure procedures as well as enforces an effective and fair method for reviewing ethical concerns and disclosures related to applicants and certificants. The department staff currently includes a director and three ethics coordinators.
POSITION REQUIREMENTS AND RESPONSIBILITIES
The Ethics Department Administrative Assistant provides administrative support for the ethics department through response to daily communications, preparation of ethical documents and correspondence, and completion of day-to-day required tasks. The Ethics Department Administrative Assistant is also responsible for regular communication with the entire Ethics Department staff to ensure appropriate customer service and response. The Ethics Department Administrative Assistant is expected to participate in team discussions with the goal of continued improvement, consistency, and quality assurance for all reviews.
The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as needed or requested to achieve department, division and/or organizational goals.
- Receives and forwards communications appropriately in a timely manner
- Finalizes outgoing ethics correspondence (e.g., reviews letters for typographical errors, checks organizational database for current addresses, and encloses relevant documentation)
- Ensures that all communications, incoming and outgoing, are appropriately documented and that files contain photocopies of correspondence, documents, and other printed materials as appropriate
- Adheres to departmental processes in support of the effectiveness of the department
- Performs day-to-day administrative tasks such as maintaining information files, drafting and typing office memos, and processing paperwork
- Documents future follow-ups appropriately in ethics calendars, prints these reminders, pulls on appropriate dates, and ensures that the coordinator reviews consistent with departmental processes
- Manages electronic and hard-copy files, ensuring that both are current and maintained consistent with established departmental processes, including database and spreadsheet management
- Reviews and updates information posted on the ethics pages of the NBCC and Affiliates Web sites as directed
- Conducts research as directed
- Other duties as assigned
To apply for this position, please submit the online application form, a cover letter, and a resume . NBCC may also require a writing sample from qualified applicants.
NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.