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Assistant Team Leader - PACT 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  


Assists the Team Leader in establishing, administering and directing the Program of Assertive Community Treatment (PACT), a self-contained clinical team that assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses. Assists in supervising and evaluating the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients. Functions as a practicing clinician on the team and acts as Team Leader in the absence of the Team Leader.


  • Directs the day-to-day clinical operations of the PACT team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend and holiday shifts and on-call hours.
  • Leads the daily organizational staff meetings and treatment planning meetings.
  • Evaluates the status of clients continually and plans and coordinates appropriate treatment activities to ensure immediate attention to changing needs of the consumers.
  • Directs and coordinates the client admission process and treatment, rehabilitation and support services of the program in coordination with the psychiatrist. Schedules the admission interview; develops and coordinates the initial assessment and initial treatment plan; assigns the most appropriate staff to the individual treatment team (ITT); provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.
  • Directs and coordinates, for each client, the comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and response, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management); family structure and relationships.
  • Participates in staff recruiting, interviewing, hiring, work assignments, and orientation and supervises performance according to work rules, regulations and policies and collective bargaining agreements; develops and implements staff orientation and training; manages student training.
  • Sets up and maintains appropriate PACT headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation.
  • Develops and administers the PACT program budget detailing line items to purchase necessary items including: furniture, equipment, communication devices (e.g., telephones, cellular phones, and beepers), supplies and travel and transportation expenses (e.g., purchase or lease program cars, or mileage and insurance for use of personal staff vehicles or both).
  • Supervises medical records management assuring maintenance of the medical record in compliance with agency policies, Medicaid, and other third-party payment requirements; train staff on medical record requirements; regularly reviews client assessments, treatment plans, and progress notes written by the staff; and supervises individual staff for the medical records mastery.
  • Carries out and documents quality-assurance activities and reviews use of program services.
  • Develops and maintains program policies and procedures and revises as necessary.
  • Initiates and maintains relationships, in coordination with other staff, law enforcement or other human services agencies, and informal community resources (e.g., landlords, employers).
  • Conducts clinical assessments and provides direct clinical treatment, rehabilitation, and support services to clients.
  • Performs on-call duty for crisis intervention and for staff supervision and consultation.
  • Attends staff meetings, workshops, and seminars to learn agency policy, rules, regulations, and procedures; participates in on-going in-service training as well as required external training.
  • Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment.
  • Assists in the development and implementation of programmatic goals and objectives.
  • Demonstrates competency in working with individuals with SMI and chronic health conditions
  • Reads the PACT BHH rules and understand how mental illness affects the lifespan
  • Provides comprehensive case management to ensure follow-up with primary care
  • Provides health education specific to a consumer's chronic condition
  • Develops self-management plans with the individual consumer
  • Provides support to improve social networks
  • Promotes healthy lifestyle interventions (such as substance abuse prevention, smoking prevention and cessation, nutritional counseling, obesity reduction, and increasing physical activity)
  • Assists consumers in understanding and self-managing chronic health conditions
  • Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team.
  • Performs other duties as assigned.
Position Requirements


  • Relevant Bachelor’s degree
  • BHCM certification in state of Oklahoma.
  • One year relevant experience
  • One year supervisory and management experience
  • Knowledge of PACT model
  • Valid Oklahoma driver’s license, clean driving record, reliable transportation
  • Excellent verbal and written communication skills
  • General skills in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships with clients, other staff, and the community
  • Commitment to the mission of Red Rock BHS
  • Preferred relevant Master’s degree with licensure or under supervision
  • Preferred two years relevant experience
Position Assistant Team Leader  
Location Red Rock BHS - Oklahoma City  
About the Organization  

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