Share Email Opening Title Quality Control Supervisor  About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.   Open Date 4/1/2019   Position Quality Control Supervisor   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Category Tax&Flood   Location Dallas   Req Number TAX-19-00087   Description Ensures successful operation of the Tax Status Reporting Product in accordance with company's objectives. To foster a quality work environment for the department's employees and provide the training, feedback and support necessary for development of the employee's skills and achievement of career goals. Responsible for ensuring LERETA's professionalism with the tax collecting agencies and customers consistently receive accurate and timely responses to inquiries concerning tax service and property tax matters. Planning: Assists the Manager in planning and directing the daily workflow within the Tax Status Reporting (TSR) Department Manage the gathering and recording the Teams daily statistics and accurately prepare reports for Management. Manages and control assigned special projects in accordance with the Business Partner requirements.1104 Reporting: Ensures the Customer orders, inquiries; data gathering of the tax status and agency correspondence are processed to meet the company's and Business Partner standards for quality, accuracy and timeliness. Team Building: Motivates Team and participate in cross training personnel. Encourages and supporting employee suggestions for work improvements. Enforces company policies and serve as a role model. Communication: Processes TSR functions: customer orders, inquiries, data gathering, check processing, keying, QC, auditing, delivery, management and customer reports. Assertively communicates status of assignments and effectively communicate suggestions for improving the department's performance to the appropriate supervisor or manager. Coordinates the implementation of new policy and procedures. Administrative tasks and training: Assumes the Manager's role in his/her absence. Assists the team to ensure financial expense goals and production standards are met. Assists Manager with the annual budget and monthly reforecast. Works with other Teams throughout the organization. Ensures all assigned employees receive appropriate tools and job training. This position will perform other duties as assigned based on the needs of the department.   Position Requirements 3 years of related experience. High School diploma or equivalent.   EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://LERETALLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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