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Rental Leasing Coordinator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Rental Leasing Coordinator  
Full-Time/Part-Time Full-Time  

Under the supervision of the Manager of Rental Assistance Programs, administer AIDS Action Committee's housing subsidies (Tenant-Based Rental Assistance and Project-Based Rental Assistance) and provide housing search services to clients with tenant-based subsidies.


  1. Oversee the implementation of HOPWA/HUD requirements in all rental subsidy programs:
  • Coordinate lease-up procedures and annual recertification for all residents (up to 50 clients).
  • Contact landlords and program participants as appropriate to ensure timely completion of program requirements-annual recertification, interim changes, and special adjustments.
  • Understand key HUD documents and incorporate into day-today program administration: forms and their expiration dates, income limits, fair market rents, payment standards, etc.
  • Draft and issue leases and Housing Assistance Payments contracts.
  • Obtain signatures and send executed contracts to landlords.
  • Accurately calculate participants' rent share.
  • Complete Housing Quality Standard housing inspections as needed.
  • Complete timely updates to annual utility allowance and payment standard changes in files.
  • Complete proposed termination notices, citing voucher violations and present HUD's position at hearings.
  1. Serve as liaison with current and new landlords:
  • Explain program guidelines, payment standards, and housing quality standards.
  • Educate landlords regarding landlord/tenant leases and Housing Assistance Payments (HAP) Contract.
  • Verify property ownership and collect landlord documents.
  • Adhere to the highest principles of client confidentiality.
  • Provide information and help resolve landlord and tenant issues relating to program participation.
  1. Provide housing search services to clients with tenant based rental assistance (TBRA):
  • Work with clients to identify possible barriers to obtaining housing. Discuss criminal, credit and eviction history. Proactively plan strategies to appeal housing denials with case managers.
  • Complete online searches; contact landlords through phone and e-mail; set up apartment viewings, inspections, lease signings and other housing appointments.
  • Identify and research available apartment listings in the Greater Boston and North Shore areas that fall within program funding requirements, and build working relationships with property owners that enhance the housing programs. Act as a resource to staff members and clients regarding the housing search process for those with TBRA.
  1. Maintain up-to-date client and payment records:
  • Utilize programs' database and spreadsheets regularly
  • Record client data into ETO
  • Record and track monthly payments to landlords.
  1. Meet agency participatory expectations:
  • Adhere to all agency and departmental policies and procedures.
  • Attend unit, department, and agency meetings, as required.
  • Participate in quality assessment and improvement activities as requested.
  • Attend all required meetings, in-services and professional trainings.
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities.
  1. Perform related duties and projects as assigned

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • BA or equivalent and two years social service experience with experience in housing.
  • Experience in human services or housing subsidy program administration, including experience working with one or more of the following populations: HIV, homeless, LGBTQIA, people of color, chemically-dependent, chronically ill, or disabled.
  • Strong administrative skills and the ability to pay close and accurate attention to detail.
  • Strong computer skills. Familiarity with Microsoft Word and Excel necessary. Familiarity with database systems strongly preferred.
  • Excellent written and verbal communication skills.
  • Ability to juggle multiple tasks under pressure and deadlines.
  • Ability to work patiently and persistently with clients and colleagues in order to ensure follow through and to function as part of a team.
  • Ability to work in a fast-paced, multi-cultural environment.
  • HIV/AIDS awareness and sensitivity.

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
    • Sit at a computer station for extended periods of time
    • Ability to keyboard for extended periods of time
Category Housing Services  
Number Filled 1  
Location AAC - Housing Services (Boston)  
Shift -not applicable-  
Req Number HOU-19-00008  

This position is currently not accepting applications.

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