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Title

Prevention Case Manager, Youth on Fire 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
 
Position Prevention Case Manager, Youth on Fire (AAC)  
Full-Time/Part-Time Full-Time  
Description

Function:
Under the supervision of the Youth on Fire Program Manager proactively engage homeless and street-involved youth by establishing rapport and readily responding to individual needs in the program's drop-in space; (2) provide harm reduction materials, supportive referrals, and prevention case management to YOF members, and; (3) work with the YOF team to create a safe and supportive environment in the drop-in center.

Representative Duties:

  1. Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework. This includes enrolling participants in program services, conducting basic risk assessments, and assisting participants with accessing support services on a walk-in, triage, and as-needed basis.
  2. Maintain a visible presence in the drop-in space by proactively engaging participants, responding to service needs, safety issues and provide general support through active listening.
  3. Work with the YOF staff to create a safe and supportive environment in the drop-in center.
  4. Provide written and verbal harm reduction information on safer sex strategies, substance use, overdose prevention, incarceration, sex work, street safety, GLBTQ issues, and HIV, STI and Hepatitis transmission.
  5. Assist participants in accessing medical and social services such as primary care, drug treatment, mental health and legal advocacy.
  6. Assist with the operation of the drop-in center's nutrition program.
  7. Promote all related services available at Youth on Fire, throughout AAC and with collaborating programs, including Syringe Exchange and GLBT Health programs.
  8. Provide assistance to clinic nurse with HIV and STI counseling and testing sessions including paperwork and packaging specimens. Provide STI counseling and testing to participants if needed.
  9. Complete all required paperwork and data entry including referrals, drop-in space visits, risk reduction sessions, follow-up needs, counseling and testing, and participant feedback.
  10. Assist with community presentations on services available at Youth on Fire.
  11. Attend and participate in program, department, management and staff meetings and trainings as well as funder and stakeholder meetings as requested
  12. Meet agency participatory expectations
  • Adhere to all agency and departmental policies and procedures
  • Participate in quality assessment and improvement activities as requested
  • Adhere to the highest principles of client confidentiality
  • Adhere to established safety policies, procedures and precautions; enforce agency's policies and clinical procedures, including safety and crisis procedures.
  • Attend all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  1. Perform related duties and projects as assigned

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

 
Number of Openings 1  
Position Requirements

Requirements:

  • 2 - 5 years’ experience working with marginalized youth/ young adults
  • Significant knowledge of health-related, social, and legal issues faced by homeless youth.
  • Knowledge of youth development principles and practices as well as trauma informed services.
  • Strong crisis management, de-escalation, and group facilitation skills.
  • Commitment to practice harm reduction in all interactions with program participants.
  • Understand importance of confidentiality and boundaries in prevention and education work.
  • Demonstrated experience working in a multi-cultural environment where commitment to diversity based on race, age, ethnic origin, gender, sexual orientation, gender identity, and physical ability is an institutional and programmatic value.
  • Ability to be punctual and perform tasks consistently during scheduled work hours.
  • Ability to lift 25 pounds on occasion
  • Ability to work some evening and weekend hours
  • Ability to support the mission and goals of the program and agency

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
    • Sit at a computer station for extended periods of time
    • Ability to keyboard for extended periods of time

Supervisory Responsibility:
Assists with supervision of program volunteers and interns.

 
Category Prevention  
Number Filled 0  
Location AAC - Prevention (Cambridge)  
Shift -not applicable-  
Req Number PRE-19-00006  

This position is currently accepting applications.

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