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Title

Document Management Supervisor 

Category Clerical  
Description

Under the supervision of the Document Management Assistant Director, the Document Management Supervisor is responsible for the day-to-day supervision of the Document Management personnel and monitoring of production. This position ensures compliance with all organization policies and procedures, contractual requirements, quality of services, and customer satisfaction.

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Manages, supervises, and directs staff and clients to maximize productivity, efficiency, and compliance.
  2. Assists with recruitment, orientation, and development for all Document Management staff and clients.
  3. Ensures all staff training programs, performance reviews, and time studies are completed in a timely manner.
  4. Participates in the development and implementation of new and revised department policies and procedures.
  5. Ensures vocational training of staff to support clients' individual support plans and/or vocational goals.
  6. Encourages and assists with successful placement in employment venues as desired by clients served.
  7. Ensures that time study standards are established for all applicable work performed and are reviewed annually; ensures changes to scope, material, method, or environment that can impact standards are escalated; standards are reviewed and revised as needed.
  8. Ensures that an accurate method of work measurement is in place for all contract work and that piece rate work is reported accurately and on time to ensure correct and timely pay for work completed; ensures compliance to all applicable Department of Labor regulations.
  9. Responsible for the implementation of new contracts.
  10. Manages, supervises, and directs contract production.
  11. Responsible for developing and maintaining good working relationships with contract representative(s) to ensure customer satisfaction and contract retention. Develops and maintains effective verbal and written communications with all customers and stake holders.
  12. Ensures the Document Management department operates in an efficient and cost effective manner.
  13. Participates in the development and monitoring of department annual operating budget.
  14. Ensures department compliance with all Federal and State regulations, company and division policies and procedures, health and safety rules and regulations.
  15. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Document Management Direct Labor, Direct Care, Support Staff, Client-Employees, and Clients Served

 
Position Requirements

SKILLS REQUIRED

  • Ability to communicate effectively with staff, both verbal and written.
  • Professional customer service through both written and oral communication.
  • Must possess social perceptiveness to assess and understand an individual’s reactions and behaviors.
  • Ability to operate a computer and basic software knowledge.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.

EDUCATION AND EXPERIENCE

  • Required: High School Diploma or equivalent.
  • Required: 3 – 5 years in an administrative environment or related field.
  • Required: Prior experience managing or supervising staff.

LANGUAGE SKILLS

Ability to read, write, and speak English. Ability to read, analyze, and interpret written instructions and contract specifications. Ability to respond to common inquiries and complaints from individual workers with disabilities, contractors, representatives, and other staff. Ability to effectively present information to fellow staff, workers with disabilities, and others.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to speak, see, and hear.
  • Manual dexterity to operate office equipment and examine documents, records, and files.

The requirements listed above are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number CLE-19-00007  
Open Date 3/21/2019  
Location Walters Campus  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://OpportunityVillage.appone.com



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