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Customer Service Representative - Inside Sales 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location Delta Western Fairbanks  

Job Summary: This position is responsible for managing customer accounts and processing all customer related materials including invoice generation, delivery receipts, working closely with operations and accounting departments.

Summary of Essential Functions

Opens and closes office Monday through Friday. Serves as the facility's office manager and first point of contact.

Works directly with customers to obtain and evaluate information and to respond to customer inquiries. Provides customers with product and service information and ensure customer satisfaction.

Provides technical assistance and information on lubricant supply. Attends on-line or on-site technical lubricant training.

Reconciles daily cash and credit cards

Invoices all fuel at locations and submits invoices to Corporate office.

Attends outside sales calls on an as needed basis.

Periodically cold-calls potential customers to develop leads.

Participates in safety meetings.

Cross-trained in warehouse and non-CDL driving i.e. flatbed

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Position Requirements

Education and Experience: AA degree; and 2 years customer service or sales experience, or a combination of education and experience. Valid Alaska Driver's license.


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