Under limited supervision, manage a team of Senior System Operators and other dispatch technical specialists responsible for directing Grant PUD’s power production and delivery real time operations. Lead the department in implementation of all policies, processes, procedures, and work practices, which directly contribute to the fulfillment of efficient, reliable, stable, and safe power distribution. Ensure Dispatch performs its key functions, while complying with local, state, and federal requirements (including NERC Standards applicable to Balancing Authorities and Transmission Operators) along with FERC License standards and Electrical Worker Safety Rules.
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Oversee and direct the District’s Balancing Authority, Transmission Operations and other power delivery real-time operations in a manner that is fully compliant with NERC/WECC requirements and maintains system safety and reliability.
Manage the development, implementation, and maintenance of all policies and procedures required by the Dispatch group to meet critical operating parameters; provide daily technical guidance to operating staff; give direction on complex issues involving generation and interchange operations, electric system switching, system outage response and restoration in accordance with established procedures, polices, and operational best practices.
Ensure all reporting employees understand their roles, responsibilities, and authorities; including mentoring staff in dealing with increased responsibilities and change management.
Oversee the development, implementation and administration of the department operator training program, while ensuring operating staff is adequately trained and NERC certified.
Develop and modify work plans, methods, and procedures; determine work priorities and develop work schedules required for 24x7 power delivery; provide work instruction and assist employees with difficult and unusual assignments; assign and distribute work, review work for accuracy, and return assignments with recommendations for proper completion; provide daily, weekly, and monthly training required to ensure staff are fully equipped with the knowledge required to complete their tasks;
Manage employees who are covered by the Collective Bargaining Agreement along with employees who are not covered by the agreement; manage according to guidelines outlined in the CBA; provide contract interpretation and guidance to address basic working condition conflicts; facilitate resolution of personnel issues and disagreements, while promoting open communication, trust, respect, and teamwork; provide formal and informal performance assessments.
Act as subject matter expert to increase competency of all parties involved, while maintaining relationships critical to successful partnerships.
Performs related duties as required or assigned.
Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan and Vision 2021. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
Actively participate in all aspects of our safety program, including but not limited to:
- Following all safety policies and procedures;
- Alerting supervisors and coworkers to unsafe or hazardous working conditions;
- Reporting any safety incidents or close calls within 24 hours to your supervisor; and
- Accepting feedback from supervisors and coworkers regarding your own safety performance.
Actively support programs and actions that improve our Safety Culture by:
- Supporting the presence of safety in your Department (e.g. Include safety messages in business conversations; begin meetings as appropriate with a safety minute).
- Ensuring supervisors are monitoring the safety actions of their teams (such as completing safety training, reporting incidents timely, etc.).
- Being viewed as a safety champion by stopping work if necessary, promoting safety activities (Continuous improvement team processes, Safety & Health Improvement Plan (SHIP) activities, etc.).
- Acknowledging compliant safety behaviors and good safety performance from members of your team(s).