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Counselor and Advocate, Violence Recovery Program 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Counselor and Advocate, Violence Recovery Program  
Full-Time/Part-Time Part-Time  


Under the supervision of the Violence Recovery Program (VRP) Manager, the Counselor/Advocate provides counseling and advocacy services to victims/survivors of partner abuse/domestic violence, sexual assault, antiLGBTQ hate violence and police misconduct -- with a specialized focus on serving lesbian, gay, bisexual, transgender and queer survivors. The Counselor/Advocate provides services at multiple Boston locations.

Representative Duties:

  1. Provides direct services to clients:
  • Provides telephone or in person intake, screening and assessment of new cases
  • Provides individual counseling for clients, using established counseling procedures
  • Recruits and screens applicants for violence support groups and facilitates these groups using established counseling procedures
  • Informs clients of rights, options and available services during intake or as soon as practicable
  • Coordinates care for clients, including consultation with other agency departments and community service providers; communicates with clients and other family members or significant others regarding client care
  • Assists clients in accessing the criminal justice system and/or securing counseling and social services by giving client information and/or contacting service providers directly
  • Accompanies clients to Court and/or police, as appropriate
  1. Collaborates with victim services agencies and community organizations in support of survivor rights
  • Works with police and other criminal justice agencies, legal service providers and victim services agencies to ensure accessibility and follow-up services for survivors of violence
  • Develops and maintains contacts in other assistance agencies; maintains updated referral lists
  1. Engages in outreach and training/in-services to the community-at-large
  • Conducts outreach to service providers and community organizations about VRP services
  • Provides training and in-services to community groups and professional organizations about VRP services and LGBTQ violence issues
  1. Effectively carries out activities related to VRP's provision of services to clients
  • Prepares reports, statistics and documentation of direct services as directed
  • Participates in VRP team meetings, interdisciplinary department meetings and other staff meetings, as directed
  • Attends supervision sessions as scheduled and uses supervision appropriately to receive support and feedback related to ongoing cases and administrative responsibilities
  1. Meets Agency Participatory Expectations
  • Suggests and participates in continuing quality improvement efforts
  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requested
  • Adheres to the highest principles of patient and client confidentiality
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
  • Attends all required meetings, in-services and professional trainings
  • Attends all regularly scheduled staff trainings, forums and pertinent staff meetings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  • Serves on agency committees and in professional organizations when requested
  1. Performs other related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements
  • Education:

    Master’s degree in social work, counseling, psychology or related field


  • Counseling/therapy experience
  • Demonstrated knowledge of, commitment to and experience working with LGBTQ community
  • Demonstrated knowledge of and commitment to addressing partner abuse/domestic violence and/or other violence recovery issues
  • Demonstrated knowledge of, commitment to and experience working with marginalized populations
  • Excellent written and verbal communication skills, including public speaking skills
  • Knowledge of the legal and criminal justice systems and experience with advocacy preferred
  • Experience working with an ethnically, culturally, and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required
  • Fluency in Spanish and English is ideal, but not required
  • Ability to work a flexible schedule
  • Ability to transport self to various sites as required. If using own motor vehicle, must possess a valid state driver’s license and proof of insurance that meets the minimum standards of the state

Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time Ability to keyboard for extended periods of time Ability to move self/walk short distances and transport self to outside appointments
Category Behavioral Health  
Number Filled 1  
Location Behavioral Health - Ansin Building  
Shift Days  
Req Number BEH-19-00007  

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