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Title

Quality Assurance Technician 

Category Compliance and Quality Assurance Division  
Description

GENERAL DESCRIPTION:

Responsible, professional, and administrative position involved in the evaluation and improvement of practices and data associated with the services supported by the Quality Assurance Division. Requires the application of technical knowledge in public safety to ensure a continuous quality assurance atmosphere.

ESSENTIAL JOB FUNCTIONS:

  1. Performs specialized and technical clerical and record keeping work. Work is performed with a minimum of supervision.
  2. Inputs various data into computer using word-processing based software or a word processor. Accesses, inputs, and retrieves information from a computer.
  3. Gathers, analyzes, and interprets data to prepare and disseminate pertinent reports to internal and external customers.
  4. Develops, implements, and monitors continuous organizational performance improvement
  5. Responsible for quality assurance activities including review of patient care reports for completeness and inclusion of appropriate clinical care.
  6. Reviews and reports the organization's compliance with its established Standard of Operational Coverage.
  7. Prepares and completes required reports, keeping information regarding patients confidential. Completes and submits required quality assurance documentation to the Compliance and Quality Assurance Manager.
  8. Works with members of the leadership team to perform quality assurance activities including monitoring the effectiveness of programs by measuring outcomes, monitoring the quality of service, and providing recommendations for improvement or the addition of new programs.
  9. Conducts research and analysis of current and future public safety issues and trends as assigned.
  10. Manage and maintain accreditation records as assigned to ensure accreditation compliance.
  11. Manage, create, and maintain accreditation reporting status and track responsibility for each standard as assigned.
  12. Demonstrates thorough knowledge of the BOCC's Personnel Policies and Procedures and specific programs as assigned by the Compliance and Quality Assurance Manager.
  13. Must be a non-smoking/non-tobacco using person, both on and off the job, for at least one (1) year immediately preceding application and maintain same non-smoking/non-tobacco status throughout the term of employment.
  14. In case of emergency or crisis situation (hurricane, flood, etc.) position is required to respond/perform recovery duties as assigned by immediate supervisor.
  15. Regular attendance and the ability to work evenings, nights and holidays as required.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as requested.)

 
Position Requirements

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of modern qualitative and quantitative statistical data analysis methods
  • Knowledge of pre-hospital patient care for Basic Life Support and Advanced Life Support (Paramedic) methods and procedures.
  • Knowledge of modern data processing equipment, audio, and visual equipment.
  • Knowledge of modern methods of emergency medical service.
  • Skill in the use of computers and computer programs.
  • Ability to use all audio/visual and other electronic equipment needed in the presentation of training programs and materials.
  • Ability to understand and follow oral and written instructions quickly.
  • Ability to establish and maintain effective working relationships with employees and management as necessitated by the work.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to apply analytical skills for all related activities and interprets data for making effective decisions, recommendations, reports, etc.
  • Ability to think clearly and use independent judgment in routine and non-routine situations that may occur.

EDUCATION AND EXPERIENCE:

  • Graduation from an accredited college or university with an Associate’s degree in Emergency Services, Organizational Management or a closely related field
  • Three (3) or more years of experience in public safety to include firefighting, emergency medical services, or emergency management.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

  • Valid Florida Driver’s License of the correct class for the vehicle driven, and a driving record acceptable to the insurance provider.
  • NIMS I-100, I-700, and I-800

ESSENTIAL PHYSICAL SKILLS:

  • Acceptable vision (with or without correction)
  • Acceptable hearing (with or without correction)
  • Must be able to utilize a computer and/or typewriter keyboard, and all audio/visual equipment necessary to perform the assigned duties.
  • Ability to answer the telephone and provide information.
  • Walking
  • Standing
  • Bending
  • Stooping
  • Must be able to operate a motor vehicle.

ENVIRONMENTAL CONDITIONS:

  • Inside in an office environment.
  • Work is occasionally performed in and/or around a fire station or fire department training labs/grounds.

Reasonable accommodation will be made for otherwise qualified individuals with a disability.

FLSA Non-Exempt Status

Revised 03/12/19

 
Full-Time/Part-Time Full-Time  
Salary Range Salary Range $17.00 - $24.29. Commensurate with experience and licenses. Benefits package.  
Closing Date March 27, 2019, Midnight.  
Position Quality Assurance Technician  
Division County Administrator  
Exempt/Non-Exempt Non-Exempt  
Open Date 3/13/2019  
Location Public Safety Support  
Flyer None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://SumterCounty.appone.com




 


 
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