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Title

Payment Processor III 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 7/17/2019  
Position Payment Processor III  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Dallas  
Req Number TAX-19-00079  
Description

Payment Processor III

Since 1986 LERETA's nationwide team of real estate tax and flood professionals have provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.

LERETA is currently seeking a Payment Processor III for the Dallas, TX location to join our dynamic team of hardworking professionals.

Procurement of Tax Status

  • Procures tax status for various properties/accounts according to department policies and procedures within required Service Level Agreements (SLA).
  • Communicates with taxing authorities to validate tax status on specified accounts.
  • Obtains and maintain daily production expectations and submit status report to management on a daily basis.
  • Identifies imminent loss situations and informs management promptly.
  • Performs basic clerical duties such as copying, scanning, and filing of property tax and other information.

Client Care

  • Assists clients via email or telephone, within SLA, with questions or issues.
  • Works with other departments to resolve issues within SLA.
  • Communicates with Tax Collectors to resolve questions brought to your attention by clients.
  • Prepares client files (tapes) for delivery to multiple clients accurately and timely to avoid missed SLA's or incurrence of penalties.

Processing of Payments

  • Prepares payments for delivery to the Tax Collector.
  • Processes returned checks/payments and performs research to determine next steps and return. Payment without penalty.
  • Deals with clients whose portfolio size or make-up presents greater challenges and focus to insure accuracy.
  • Obtains and supplies additional information to resolve unpaid items.
 
Position Requirements

Minimum Requirements: High School Diploma or equivalent. Proficiency in using MS Office/Internet searching. Minimum of 2 years property tax procurement experience.

 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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