Share Email Opening Apply Now

Direct Care Staff 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization Hill Country Mental Health and Intellectual and Developmental Disabilities Centers is a unit of local government and a not-for-profit, 501C provider of Mental Health and Intellectual Developmental Disabilities, Substance Abuse, and Veteran Peer Services throughout the greater Texas Hill Country Region. Hill Country MHDD Centers is designated to be the Mental Health Authority by the Texas Department of State Health Services (DSHS) and the Intellectual and Developmental Disability Authority by the Department of Aging and Disability Services (DADS) for a 19 County Service Area including: Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde and Val Verde Counties. With a Mission of Promoting Independence, Community Integration and Recovery, HCMHDD Centers operates (10) ten Mental Health Clinics, (8) Developmental Disability Centers and serving a population of over 630,349 consumers within 22,593 square miles.

Scope of Services

• Adult Mental Health

• Crisis Stabilization Unit

• Children's Mental Health

• Substance Abuse Disorder

• Intellectual Developmental Disabilities

• Veterans Services

Category Direct Care Staff  

Hill Country Mental Health and Developmental Disabilities Centers

The Direct Care Worker on the Crisis Stabilization Unit (CSU) assists the treatment team to include Psychiatrists, RN’s, LVN’s, QMPH’s, and other unit staff with ensuring that the basic needs of people in service on the unit are met. Observes and monitors clients with regard to medication, meals, hygiene, sleeping, and behavioral needs. Provides verbal and written reports on each person in service to the Nurse in charge on each shift.

Essential Duties and Responsibilities:

  • Assists with the intake/admission and discharge process for people served by orienting new people to the rules and routine of the CSU.
  • Observe and monitor consumer’s physical and emotional well-being and reports behavioral or physical concerns to nursing and medical staff.
  • Records and maintain records of consumer condition and activity, including vital signs, eating habits, sleeping, and behavior.
  • Attend and participate in staff meetings and assigned training sessions. Completes required annual and/or mandatory training by due date.
  • Assist people in service with meals, hygiene, and meeting with medical and nursing staff. Assist people served with their meal trays and eating.
  • Facilitates and participates in recreational activities with consumers, including games, sports, or television viewing. Develops and teaches strategies to promote client wellness and independence while on the unit.
  • Escort people to restricted areas as assigned and accompany consumers to and from the unit for medical, recreational and other scheduled events.
  • Assist with performance of approved Prevention and Management of Aggressive Behavior (PMAB) techniques to include the use of restraint in emergency situations and where necessary to prevent injury to consumers and others at all times.
  • Follows unit safety and infection control guidelines/procedures, and identifies/reports safety or infection control issues as they arise. Participates in unit fire drills, disaster drills, and routinely monitors the treatment area for safety and infection control issues.
  • Attends work as scheduled on a regular and consistent basis. Follows facility policy for time and attendance, scheduling adjustments, and requests for time off.
  • Demonstrates an understanding of client rights, abuse and neglect standards, ensures that the rights of people served are protected, and reports abuse, neglect, and rights issues per facility policy and procedure.

Other Duties:

  • Communicate at all times with professional staff any concern they may have regarding the patients. Communicates clearly and works effectively/harmoniously as a member of a multidisciplinary team
  • Maintain a high degree of professionalism in all actions.
  • Exercise good judgment in performing duties.
  • Take necessary actions to preserve the health, safety, and general well being of the consumers served, co-workers and the public.
  • Provide prompt, courteous and friendly services, which are responsive to the desires and preferences of consumers and within the boundaries of generally acceptable professional practice and judgment.


  • Prior work experience in a mental health or psychiatric treatment setting within the last 5 years is preferred, but not required.
  • High School Diploma or GED Equivalent
  • Valid Texas Driver's License
  • Current Automobile Insurance
Position Requirements

Academic / Work Experience Requirements:

  • High School Diploma or GED Equivalent
  • Valid Texas Driver's License
  • Current Automobile Insurance
  • Prior Work Experience in a mental health or psychiatric treatment setting within the last 5 years is preferred but not required.
Full-Time/Part-Time Full-Time  
Shift Nights  
Compensation $11.69 per hour  
On-Call Pay Schedule (If applicable) N/A  
Position Direct Care Staff - PRN  
Req Number DIR-19-00002  
Location Crisis Stabilization Unit  

This position is currently accepting applications.

Apply Now


Other Jobs Within Same Category
Certified Medical Assistant (Hays MH) in San Marcos, TX
Posted on: 10/2/2019
[Apply Now]

Other Jobs Within 60 Miles
Administrative Tech I - Receptionist in Kerrville, TX
Posted on: 12/23/2019
[Apply Now]

Support Services Assistant (HQ) in Kerrville, TX
Posted on: 10/1/2019
[Apply Now]

Office Manager (Kerrville SOC) in Kerrville, TX
Posted on: 9/17/2019
[Apply Now]

Operational Contracts Administrator (HQ) in Kerrville, TX
Posted on: 10/2/2019
[Apply Now]

Licensed Vocational Nurse (CSU) in Kerrville, TX
Posted on: 8/28/2019
[Apply Now]


AppOne.comTM   copyrightŠ1999-2019 HR Services, Inc.
Click here for technical assistance.