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Public Health Social Worker 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
Position Public Health Social Worker  
Full-Time/Part-Time Full-Time  

Under the supervision of the Manager of Integrated Behavioral Health Services or designee, the Public Health Social Worker provides low threshold, direct supportive, and risk reduction and health education counseling services to clients of Fenway Health and AIDS Action Committee's public health and case management programs. The Public Health Social Worker provides walk-in, low-threshold supportive counseling, health education and risk reduction sessions to clients who are eligible and enrolled in Ryan White funded case management programs. Walk-in coverage is also provided to meet the needs of clients for whom mental health or substance use issues contribute to high-risk behaviors resulting in poor HIV-related health outcomes.

Representative Duties:

  1. Provides direct services to clients
  • Provides clients with easily accessible and low-threshold services
  • Provides clients with intake, psychosocial assessments and counseling sessions using established therapeutic processes
  • Provides group support, health education and risk reduction sessions using established therapeutic processes
  • Works with and supports clients in employing a range a of risk reduction and behavior change strategies
  • Develops/maintains collaboration with a wide-range of behavioral health and substance use resources and treatment options within the Greater Boston area to refer and link clients (including third party reimbursable and longer term, traditional BH treatment, as applicable).
  • Provides linkage to culturally competent resources and treatment for those who are experiencing homelessness, active substance users, recent immigrants, people of color, and/or people who identify as part of the LGBTQ community.
  • Adheres to NASW Code of Ethics
  • Responds to requests from public health program staff for routine and crisis interventions and warm handoffs
  • Handles periods of multiple, simultaneous requests for client care
  • Provides support to paraprofessional staff around interactions with clients, modelling appropriate boundaries and approaches to client care
  1. Performs and completes clinical documentation/administrative tasks accurately and in a timely manner
  • Documents each client interaction
  • Completes service plans, service plan updates, individual session notes and discharge summaries according to funder requirements, department standards and in accordance with Fenway policy
  • Attends to the requirements for obtaining and tracking Ryan White eligibility and timely reassessments of needs
  • Provides consultation to, and collaborates with, other care providers that constitute a client's health care or public health team
  • Participates in regularly scheduled supervision
  1. Meets Agency Participatory Expectation
  • Participates in staff meetings, in-services and continuing education activities of the Fenway Health Behavioral Health Department
  • Adheres to all agency and department policies and procedures
  • Adheres to the highest principles of patient and client confidentiality
  • Attends and actively participates in department and agency meetings, in-services and trainings
  • Maintains professional competence necessary to perform job responsibilities; maintain and provide agency with credentials and continuing education activities as required
  1. Performs other duties as related

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • MSW required, LCSW licensure preferred
  • Interest in and experience with working with people living with HIV
  • Experience working with clients who have mental health and/or substance use issues and knowledge of and commitment to using a harm reduction, motivational interviewing, trauma informed, strengths-based and client centered approaches
  • Strong understanding of issues that impact men who have sex with men and transgender women who are living with HIV and at risk for STIs
  • Commitment to reducing barriers to mental health services with such approaches as providing drop in hours, offering clinical support to those who struggle with consistency and using clinical interventions which match a client’s stage of readiness for change
  • Experience and demonstrated competence working with the following populations: LGBTQ, people of color, immigrants, people living with or at risk for HIV/AIDS and/or medical issues, trauma, substance use, homelessness, and mental illness
  • Capacity to work independently and as part of interdisciplinary case management team
  • Ability to maintain up to date case records required
  • Experience working with an ethnically, culturally and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required
  • Excellent interpersonal skills and ability to be an effective team member
  • Flexibility, adaptability, and ability to multitask required

Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time
  • Ability to keyboard for extended periods of time
  • Ability to travel between program sites
Category Behavioral Health  
Number Filled 1  
Location Behavioral Health - Amory  
Shift -not applicable-  
Req Number BEH-19-00006  

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