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Title

Director of Event Services 
Category Operations  
Description

Provides values centered leadership to develop and implement strategy, planning and execution of all campus based events. Motivates a creative events team to provide an exceptional guest, volunteer and sponsor experience. Manages event operations to ensure that operational and net revenue goals are achieved.

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village's organizational culture supporting choice and creativity of clients and of staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Manages the multi-site operations of OV campus based events, including culinary operations.
  2. Implements overall operational vision of the HallOVeen, Magical Forest, Camelot, the Great Santa Run and campus based events as defined by Executive Leadership.
  3. Develops annual event goals and budgets to achieve annual net revenue goals.
  4. Facilitates effective collaboration with all internal stakeholders including, but not limited to: Resource Development, HR/Volunteer Services, Business Office, Facilities, Marketing, Program Services, etc.
  5. Leads, coaches and develops event management staff following the OV Way. Provides ongoing feedback and guidance to direct reports on individual and team performance.
  6. Develops, and continually refines, event management standard operating procedures (i.e., SOP) that will ensure timeliness of event planning, implementation and execution.
  7. Works closely with the VP Philanthropy to ensure that all events meet the goals of the OV Foundation.
  8. Works closely with the VP Human Resources to ensure the effective planning and utilization of OV's labor resources.
  9. Works closely with the Director of Volunteer Services to ensure that OV Volunteers receive exceptional customer service, training and support.
  10. Works closely with the Director of Facilities to ensure effective planning and utilization of OV's assets.
  11. Works closely with the Director of Finance to ensure effective planning, procurement and inventory management.
  12. Works closely with the Director of Program Services to increase the opportunities for client participation in event operations.
  13. Collaborates with the Marketing Department to develop and implement a marketing plan for all events.
  14. Ensures best practices for events are implemented to facilitate donor and volunteer cultivation, positive community relations and enhanced brand awareness.
  15. Manages vendor relationships and external community partnerships in relations to events.
  16. Attend events and provide on-site support as required.
  17. Undertakes special projects, assignments and other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Event staff, volunteers, vendors and patron safety.

 
Position Requirements

SKILLS REQUIRED

  • Strong interpersonal skill and the ability to work with all levels of management.
  • Creative problem solver.
  • Detail oriented with ability to set priorities and manage multiple tasks and deadlines.
  • Possess excellent speaking and writings skills, time management and organization skills.
  • Strong work ethic and commitment to excellence.
  • Strong organizational, multi-tasking, communications skills are imperative.
  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Social perceptiveness to assess, understand and positively respond to other’s reactions and behaviors.
  • Commitment to customer service excellence.
  • Ability to work effectively in a dynamic environment and to manage a variety of projects simultaneously.
  • Must be goal oriented and able to meet or exceed sales and financial goals.

EDUCATION AND EXPERIENCE

  • Required: Expertise in broad based, multifaceted events within a theme park, retail, hospitality and/or similar event environment.
  • Required: Ten years’ progressive experience in a managerial role.
  • Required: Proficient in all programs of Microsoft Office Suite.
  • Required: Bachelor’s Degree in Business, Hospitality, Operations or related field or equivalent
  • Preferred: Experience in fundraising, nonprofit or related area.
  • Preferred: Previous experience working with individuals with disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time and/or stand for extended periods during events.
  • Ability to work in a typical office environment and ability to work outside in a theme park environment in variable weather conditions
  • Willingness to work evening and weekend hours.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Manual dexterity to operate office equipment and examine documents, records and files.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number OPE-19-00001  
Open Date 3/5/2019  
Location Oakey Campus  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://OpportunityVillage.appone.com


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