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Program Assistant - Foundation 

Category Administration  


The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high quality professional development resources for counselors.

The NBCC Foundation leverages the power of counseling by strategically focusing resources for positive change with the goal of improving the mental health of the underserved and never-served throughout the world. The Foundation’s primary objectives are to increase the number of Board Certified Counselors and Mental Health Facilitators working with high-priority populations and to engage them in becoming innovators of counseling practices that benefit the underserved. Scholarships, fellowships, and capacity-building grants are our primary tools for accomplishing our objectives. The Foundation’s strategy is to award scholarships to individuals pursuing careers as professional counselors who are affiliated with high-priority populations and who commit to serving them after graduation. Capacity-building grants fund expansion efforts to increase mental health resources in rural and minority communities where access to mental health care is extremely limited. Scholars and Fellows also participate in NBCC Foundation-sponsored trainings and receive other academic and professional supports to expand effective practice in their communities.

Summary: Assists the program director and other Foundation staff by performing a variety of program support duties, such as implementing recruitment, application and review activities, maintaining files and databases, tracking constituent progress, and preparing complex documents.

Essential Functions

  1. Manages application platforms, application files and program participant records
  2. Assists with program participant outreach, tracking, scheduling and communication
  3. Sends certificates and recognition as directed
  4. Assists with virtual meetings and trainings
  5. Assists with travel, training and conference-planning
  6. Assists with the production of program-related media
  7. Participates in organizational planning and development
  8. Provides back-up to administrative assistant as needed
  9. Other duties as assigned

Position Requirements

What We Require

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree required
  • 1 year of related experience and/or training preferred
  • Or equivalent combination of education and experience
  • Proficient working knowledge of Microsoft Word, Excel, Internet Explorer, PowerPoint, Access and Outlook, as well as project management software, Prezi, Piktochart, Right Signature, and Adobe Acrobat.


  • Consistently at work on time, plans in advance for absence; contacts supervisor in a timely manner if delayed
  • Helpful, respectful, approachable and team-oriented
  • Builds strong working relationships and promotes a positive working environment

Supervisory Responsibilities (if applicable)


Physical Demands

  • Occasionally required to lift and/or move up to 10 pounds
  • Regularly required to sit, use hands, reach with hands and arms, and talk or hear
  • Frequently required to walk and climb stairs
  • Occasionally required to stand, climb or balance, stoop, kneel, crouch or crawl
  • Occasional travel by car or common carrier

Work Environment

  • The noise level is usually moderate
  • Ability to thrive in a highly collaborative team environment

Full-Time/Part-Time Full-Time  
Shift Days  
Position Program Assistant - Foundation  
Close Date  
Req Number ADM-19-00001  
Open Date 3/5/2019  
Location National Board for Certified Counselors  
About the Organization
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently not accepting applications.

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