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Title

Reservationist - Lodge Assistant 

About the Organization Basecamp Hospitality is a collaboration between independent, privately owned award-winning park, resort, retail, and event management companies based in Red Bluff, California. Since 1975, the companies under Basecamp Hospitality brand have been providing our superior level of service and commitment as concessionaires to our partners in local, state, and national agencies in Arizona, California, Utah, and Wyoming.

We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and guests. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services in the western United States.  
Description

Essential Functions:

  • Ability to effectively answer multiple phone calls
  • Experience in Microsoft Word, Excel and Outlook
  • Process Guest Check Ins and Check Outs
  • Maintains and interacts primarily utilizing phone and other forms of electronic communication to a broad scope of new and existing customers
  • Assist in food service, housekeeping and maintenance departments
  • Maintain the highest level of customer satisfaction and professionalism in all aspects of the operation
 
Position Requirements

QUALIFICATIONS:

Required:

  • Excellent communication skills
  • Clear, confident speaking voice and a friendly rapport with customers
  • 2 years hospitality and customer service experience preferred
  • Ability to obtain accurate information over the phone
 
Full-Time/Part-Time Part-Time  
Status Seasonal  
Compensation $15.00/Hour  
Position Telesales Specialist/Reservationist  
Location Clair Tappaan Lodge  
EOE Statement Basecamp Hospitality, dba Urban Park Concessionaires, California Guest Services, and Quagga Inspection Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.  

This position is currently not accepting applications.

To search for an open position, please go to http://BasecampHospitality.appone.com



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