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Research Assistant - Biomedical 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
Position Research Assistant - Biomedical  
Full-Time/Part-Time Full-Time  

Under the direction of a Biomedical Clinical Project Manager, the Research Assistant works with other staff in supporting the implementation of clinical trials according to specified study protocols.

1. Assists in Recruitment and Screening of Study Volunteers

  • Works with recruiters and staff to participate in the recruitment of study participants for specified research studies.
  • Collaborates with the recruitment team to identify creative measures for reaching potential study participants.
  • Assists with telephone screening and scheduling of study participants.
  • Educates potential participants on the purpose and requirements of research studies.
  • Reviews, discusses, and completes informed consent with clients.
  • Delivers presentations to community members regarding HIV prevention research; particular focus on minority and women’s groups.
  • Strong customer service skills.

2. Supports Clinical Procedures Using Established Protocols

  • Independently performs specified clinical procedures according to study protocols.
  • Collects, processes, analyzes, stores, packages, and ships laboratory specimens as required per protocol.
  • Provides assistance for medical/study procedures as required, including rectal exams, pelvic exams, and biopsies.
  • Provide telephone triage for study participants regarding medical, mental health or social issues.
  • Prepares for participant visits as directed by project manager including administrative support, clinical setup, and coordination of resources (behavioral, medical, laboratory, etc).
  • Supports participants during and at end of study to ensure comprehension of events, follow up appointments, incentive delivery and other needs.
  • Supports participant in patient registration procedures and any required referrals.
  • Arranges, collects, and delivers study product per protocol.
  • Highly skilled in the use of the Laboratory Data Management System (LDMS) for specimen accessioning, labeling, storage, and shipping.
  • Works with increasing levels of autonomy and displays growth in clinical judgment.

3. Provides Supportive Counseling and Education to Study Participants as Specified by Study Protocols

  • Completes pre-screen consultation, screening, enrollment, follow-up, and final visits; as well as follow-up phone calls.
  • Schedules and manages follow-up appointments according to protocol and supports participant retention.
  • Conducts pre-and post-test HIV counseling and risk reduction education per community and agency standard.
  • Provides clients with necessary education, emotional, and physical support to ensure appropriate conduct of research.
  • Conducts behavioral interviews with study participants in a clear, open minded, non-judgmental context; maintaining established guidelines of confidentiality and ethical accountability in all discourse with study participants.
  • Maintains current knowledge and competency for product use, protocol adherence, and product adherence counseling.
  • Supports participants with navigation of the health care system and works with client and organization to get them access to appropriate care/services.

4. Accurately Documents Study Protocol and Coordinates Research Studies

  • Supports the majority of site activation requirements including: study document development, SOP authorship, IRB submissions, operational and clinical preparation, and site training,
  • Independently leads study visits, collaborating with internal and external teams to achieve necessary objectives.
  • Represents TFI and study team at Network operations meetings.
  • Reliable and valuable resource for the team, TFI, Fenway, and external collaborators.
  • Completes Case Report Forms, study documents, and Electronic Data Capture forms to accurately and efficiently record study activities.
  • Responds to QC and clinical data queries as indicated by project manager. Performs Quality Control checks of study documents and assures that corrections are made and documented as per site operating procedures.
  • Actively participates in study specific operations meetings within TFI and as a representative on external teams.
  • Communicates with Principal Investigator and Project Manager regarding client adverse events, protocol deviations, and operational concerns
  • Actively participates in Quality Assurance activities that relate to the delivery of quality participant experience, data collection, and reporting.

5. Meets Agency Participatory Expectation

  • Adheres to all agency and departmental policies and procedures.
  • Participates in quality assessment and improvement activities as requested.
  • Adheres to the highest principles of patient and client confidentiality.
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation.
  • Attends all required meetings, in-services, and professional trainings.
  • Maintains professional competence necessary to perform job responsibilities; seeks training and development opportunities within and outside of the organization to increase knowledge.
  • Serves on agency committees and in professional organizations when requested.
  • Prepares for internal and external monitoring visits.
  • Supports monitoring visit on-site inquiries and visit follow-up.

6. Manages Relationship with study sponsor and investigators

  • Maintains regular communication with Project Manager.
  • Develops and disseminates weekly recruitment, enrollment and study progress reports.
  • Assists with logistics of study team meetings and conference calls.
  • Oversees the completion of tasks assigned to other staff members on the project.
  • Manages and completes other tasks related to the projects as needed.

7. Perform related duties as required

  • Prepares IRB submissions for ongoing protocol changes, revised study documents, protocol deviations, progress reports, and recruitment materials.
  • Conducts training for study team members.
  • Regularly contributes to process development and improvement.
  • Valuable resource to the biomedical team supporting training of staff and team members.
  • Exceptional organization and time management skills.

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements

Experience/Other Requirements

  • Demonstrated ability to assume greater responsibility and to work at a capacity higher than someone titled at her level.
  • Four years of clinical (medical assistant) and research experience.
  • Familiarity working with populations who are HIV infected and/or at risk for HIV infection.
  • Attentive to detail.
  • Experience interviewing clients.
  • Ability to function autonomously in a collaborative interdisciplinary team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast paced and changing environment.
  • Manages stress effectively.
  • Capacity for detail and multitasking.
  • Strong problem-solving skills.
  • Experience working in an ethnically, culturally, and racially diverse environment.
  • Ability to work harmoniously with diverse groups of individuals.
  • Personable approach, and ability to establish and maintain appropriate boundaries with clients.
  • Pleasant demeanor, caring and sensitive interactions with others; well-liked by clients and staff.
  • Able to execute study visits without direct supervision.
  • Exceptional phlebotomy and clinical assist skills.
  • Comfort with clinical procedures – room setup, exam/procedural assist, and room breakdown.
  • Team player, aware of the needs of the group.
  • Receptive to training and feedback.
  • Experienced in women’s health – birth control and reproductive health.
  • Critical thinker – able to anticipate shortfalls and plan ahead.
  • Organized – able to multi-task and manage time.
Category Public Health Research  
Number Filled 1  
Location The Fenway Institute - Ansin  
Shift -not applicable-  
Req Number PUB-19-00006  

This position is currently not accepting applications.

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