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Family Services Specialist  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Fresno EOC is reflective of all communities we serve.
About the Organization Diversity Statement
Fresno EOC is reflective of all communities we serve.

Our Vision for our Agency
As an entrepreneurial agency, we bridge the gap to self-sufficiency by providing opportunities and resources, as we initiate and partner in shared community efforts to improve the quality of life.

Our Vision for Those We Serve
Empowered individuals who thrive as healthy, self-sufficient and contributing members of our communities

Our Vision for our Community
Healthy communities with equal access to social justice, jobs, education and resources.  

Responsible for providing services to Head Start Families; to facilitate relationship between home, classroom and community and to assist in the coordination and organization of local Parent Committees.

Assist in achieving the agency’s vision, “For Those We Serve,” by empowering individuals who thrive as healthy, self-sufficient and contributing members of our communities.


Establishes and maintains system to identify children and families in greatest need of Head Start.

Recruits, certifies and enrolls eligible children based on age, income and family need, regardless of race, sex, creed, color, national origin or handicapping condition.

Make home visits and when appropriate provides: supportive counseling, emergency assistance or crisis intervention when necessary.

Informs parent of available resources and make referrals when necessary.

Conducts Follow-up assure delivery of needed assistance.

Advocates for Head Start families when necessary.

Establishes a confidential record-keeping system which includes entering and updating pertinent family data.

Works in close cooperation with existing community resources.

Seeks out and maintains partnerships with community resources.

Attends staff meetings, local parent meetings and CWPC meetings, when appropriate.

Participates in case conference sessions by providing pertinent family/child background information.

Works with other program area staff in a coordinated effort to meaningfully involve Head Start parents in the program.

Directly supervises, conducts performance evaluations, trains and establishes priorities for Family Assistants.

Maintains strict compliance with universal precautions in the classroom or during home visits and when administering first aid.

Works with professional and paraprofessional personnel in assessing the needs of families and developing plans for families to help them achieve family independence.

Serves as a liaison with other public and private agencies and with personnel in school districts to offer referral services and to follow up to insure completion to families.

Plans, develops and implements staff development and in-service training programs related to applicable social services.

Reviews and keeps current on requirements of state and federal laws, rules, and regulations, and ensure that the program is in compliance with such laws.

Adheres to the American With Disabilities Act (ADA-2010) which prohibits discriminatory actions toward children and/or adult with disabilities. In particular, children with disabilities are enrolled in the classroom as mandated by Federal Law.

Maintains confidentiality of records and information on Head Start staff, children and families.

Travels for agency business using personal/agency vehicle.

Maintains regular attendance and punctuality.

Works evenings and weekends as required.

Performs other duties as assigned.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelors degree in Social Work or related field


An Associates of Arts degree in Social Work or related field.


Two (2) years supervisory experience with Bachelor of Arts degree.

Four (4) years experience in a social services program or related program with Associates of Arts degree.

Experience to include knowledge of:

Techniques, methods and resources in assessing, instructing and evaluating social service units.

Staff development and in service methods and techniques.

Social service curriculum and program trends.

Child, youth and family service referral agencies and services.

Techniques and resources utilized in assessing and evaluating children and families in the community setting.

Adult education principles.

Must have highly developed ability to:

Relate to and understand the various cultures of the target population.

Assist in the development and implementation of staff development and in service programs.

Communicate effectively, orally and in writing.

Read maps and follow directions.

Establish and maintain effective working relationships with a variety of individuals and groups.

Remain calm in stressful situations.

Identify and analyze complex problems and recommend viable solutions.

Plan, organize and implement social service training program.

Develop and implement family assessment and assistance plans.

Understand and carry out oral and written directions and information.

Work effectively with all socioeconomic and cultural backgrounds.

Provide transportation as required.

Read, write, and speak Spanish (Hmong, Lao) is desirable.

Basic computer skills and computer software utilizing Microsoft Word, Excel, etc.


Maintain a valid California driver’s license, reliable transportation and adequate auto insurance as required by State law. Proof of insurance will be required.

Physical examination, TB screening clearance and signed federal criminal record declaration are required within 7 days after employment.

Immunized against influenza (flu), pertussis (whooping cough) and measles. The influenza vaccination must be obtained annually during flu season, August 1 through December 1. A person is exempt from the immunization requirements for the following circumstances:

1. The person submits a written statement from a licensed physician declaring that because of the person’s physical condition or medical circumstances, the immunization is not safe.

2. The person submits a written statement from a licensed physician providing that the person has evidence of current immunity to pertussis (whooping cough) and/or measles.

3. The person submits in writing declaration that he or she has declined the influenza (flu) vaccination. This exemption only applies to the influenza (flu) vaccine.

Fingerprint clearance under Title 22 regulations, and criminal record statement, background checks as needed, and reference checks are required prior to employment.

Former Head Start/Early Head Start parents preferred.

Employment in Head Start is contingent upon approval of the Policy Council

Full-Time/Part-Time Full-Time  
Shift Days  
Program/Dept. Head Start  
Salary $22.33 per hour  
Benefits Excellent group health insurance, 13 paid holidays, paid vacation, pension after two years of service, and 403(b) plan.  
Keywords Fresno, EOC, nonprofit, Head Start, Family, Services, Specialist, social, work, community, resources,  
Division Head Start  
Close Date 3/25/2019  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number EDU-19-00001  
Location Fresno- Head Start  
Flyers None Specified 

Work schedule/Overtime Required

Mon - Fri

8:00 a.m. - 4:30 p.m.


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