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Program Manager Mid City (Mission Valley) 

Exempt/Non-Exempt Exempt  
Category Program Management  


Mid-City Program Managers provide overall management of all aspects of the assigned Integrated Employment program, including direction, supervision and management of staff and participants.


Operational & Programmatic Management

  • Develop current, functional and age-appropriate curriculum for participant activities.
  • Develop and distribute data tracking sheets to staff.
  • Ensure completion and maintenance of programmatic forms, files, paperwork, etc.
  • Oversee reporting of wages for participants to SSA.
  • Prepare and distribute daily schedules for staff and participants.
  • Maintain participant attendance at or above 95% and 1:3 ratio.
  • Track and record participant progress toward achievement of goals and objectives.
  • Prepare and operate within annual budget, meeting or exceeding budget goals.
  • Respond to all requests, questions and issues in a timely manner.
  • Ensure program compliance with all policies, procedures and standards.
  • Conduct spot checks and home visits.
  • Develop and distribute program-specific newsletter.
  • Oversee effective implementation of positive behavior intervention (PBI) plans for participants.
  • Conduct intake meetings and ensure timely and complete enrollment of all new participants.
  • Participate in participant investigations, as needed.
  • Work in rotation when staff members are absent.
  • Recruit, review and process referrals to the program.
  • Diffuse crisis situations and provide crisis intervention, as necessary.
  • Conduct safety drills with staff and participants.
  • Attend all required meetings and in-services.
  • Complete all required training.
  • Effectively relay issues and concerns to the Regional Director.

Personnel Management

  • Hire, train, direct, develop, evaluate, supervise and mentor direct reports.
  • Prepare and submit personnel forms.
  • Collect, audit and finalize time cards and mileage for staff.
  • Monitor staff performance, complete performance reviews and report potential issues.
  • Hold staff accountable to their job description, job duties and attendance.
  • Conduct monthly staff meetings.

Company Standards

  • Support fundraising activities of the organization.
  • Comply with all Company policies and procedures.
  • Other duties, as assigned.
Position Requirements


  • Bachelor’s Degree in Human Services or related field.
  • Master’s Degree in Human Services or related field (preferred).


  • Three years direct hands-on experience working with individuals with a variety of disabilities.
  • Experience with instruction in critical life need areas, with emphasis on employment readiness.
  • Experience with instructional strategies and developing natural supports, including state-of-the-art techniques.
  • Demonstrated ability to provide staff training, supervision and planning.
  • Personnel management experience (preferred).  

Required Skills

  • Ability to communicate effectively both orally and in writing.
  • Professional English writing ability, including usage, grammar, spelling, punctuation and vocabulary.
  • Ability to conduct staff meetings and trainings.
  • Proficient use of basic office equipment, Microsoft Office.
  • Ability to multitask, organize information and prioritize activities.

Other Requirements

  • Immediate access to a vehicle with working seat belts, valid driver’s license, current auto insurance and acceptable DMV record.
  • Ability to travel within and throughout the county in which services are provided.
  • Ability to travel in and throughout the state on a quarterly basis to attend meetings, trainings, etc.
  • Successful completion of drug screen, background check and physical evaluation.
  • Fluency in a foreign language (preferred).
  • CPR/First Aid Certification (preferred).


This position requires the employee to regularly stand, walk, sit, talk and hear. They must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 25lbs and transfer 75lbs required. 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be working in community environments, employment sites and office environments. The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment. Exposure to blood borne pathogens could occur during restrooming, feeding, or when administering first aid to participants. Hepatitis B vaccines are offered at no cost to each employee.

Position Program Manager (IE)  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

$49,900 - $54,000 + Benefits.


Area(s) Served Mission Valley 

Shift Days/Hours Monday - Friday 

This position is currently not accepting applications.

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