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IT Business Process Analyst 

About the Organization Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 45 years of industry expertise, Paychex serves over 650,000 payroll clients as of May 31, 2018, across more than 100 locations in the U.S. and Europe, and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting , and stay connected on Twitter and LinkedIn.

Under limited supervision, leads cross functional and business unit specific business process transformations. Acts as a liaison among stakeholders, process owners and IT to provide strategic guidance for initiatives that enable the organization to achieve its goals. Includes independently working side-by-side with business process owners and key stakeholders to identify business process improvement opportunities, elicit business requirements, analyze and evaluate solutions options, and deliver business value through new system and process capabilities.

  • Applies a high level of ingenuity and creativity in identifying and defining business needs for major technology research and business initiatives.
  • Recommends/drives alternative technical solutions and explores the adaptation of policies, procedures, standards, techniques, materials, and equipment to meet specific internal customer needs and provide the best practice technology solution.
  • Integrates and interprets data from diverse sources to find solutions for very complex problems.
  • Identifies impact of process and product changes across multiple product lines/ business units and makes modifications to solutions in order to provide current information to clients/users.
  • Proactively works with Program Architects to fulfill business objectives, resolves problem statements and supports architecture strategies.
  • May facilitate or lead Executive/Sr. Management level presentations to set expectations and provide clear and concise strategic direction.
  • Works with Business Units to define and document user stories/success criteria to support the business need.
  • Manages the activities of professional services resources ensuring quality of work and budget adherence.
  • Measure Analyzes, and interprets data from metrics, project requirements, and other resources; provides results to management and project teams.
Position Requirements
  • Bachelor's Degree in IT/Business/Finance or equivalent work experience
  • 10+ years of experience in Systems or relevant business field experience, or equivalent combination of education and experience.
  • 2 years of experience in Business consulting.
  • 1 year of experience in Combination of experience in Sales and or Finance/Service/IT is highly valued.
Category Information Technology  
Location(s) NY, Rochester, Rochester 135 Calkins Rd Office, NY, Rochester, Rochester Panorama Office  
Video Link None Specified 

Location Details None Specified 

Full-Time/Part-Time Full-Time  
Req Number INF-19-00052  

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