Share Email Opening
Title

IT Intern 

Category Information Technology  
Description

STR is currently seeking an Information Technology Intern that will work under the guidance and direction of the Service Manager. In this role, you are expected to exhibit professionalism while working and will be given the ability to make decisions with minimal supervision. As a successful intern, you will be a team player, flexible, a priority setter, clear communicator (both written and verbally) and you will manage customer expectations in a dynamic, fast-paced environment.

STR is a privately-owned, rapidly growing business focused on research and development (R&D) for the defense and intelligence communities. We are a nationally recognized leader in research areas including data analytics, sensors and signal processing, electronic warfare, cyber, video and image understanding, command and control, and precision navigation. Several programs have transitioned advanced technology to military and intelligence users. While our primary focus is on serving US Government customers, we are pursuing commercial applications as well.


Responsibilities:

  • Provide efficient and effective first line of support for local, remote and mobile staff
  • Identify, research and resolve technical issues for users in a positive manner
  • Add to the IT Knowledge Base with clear, concise and detailed entries
  • Perform hands-on diagnostics at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
  • Test issue remediation to ensure problem has been adequately resolved. Perform post-resolution follow-ups, time permitting
  • Creation and administration of Active Directory user accounts
  • Provide new computers for employees
  • Create and test new images for Windows and Mac Operating Systems
  • Help in maintaining scanners, copiers, printers and workstations
  • Support summer intern program. To include configuration of computers, administration rights, first line support, and equipment reconciliation when the internship is complete
  • Administrate and help manage the ITSM system; Assign tickets to other IT members and take ownership of tickets for desktop services
  • Collaborate with IT Team

Additional assignments and areas for professional growth and development include:

  • Networking – switches, patch panels, making cables, punching down network jacks
  • Data Storage – NetApp storage allocation and management
  • Modular image deployment – Using Microsoft Deployment Tool to install images
  • Business Applications – Costpoint, SIMS, ProPricer, InvGate, Asset Management, Microsoft Licensing, etc.
 
Position Requirements

Required Qualifications:

  • Graduated from or attending post-secondary educational institution
  • Exceptional administrative, organizational, and time management skills
  • Ability to learn/engage in training for Information Technology systems and apply those skills to support of the user base
  • Strong oral and written communications skills
  • Strong personal interest in the Information Technology areas
  • Self-starter with ability to work independently, collaboratively and be customer service oriented

Desired Qualifications:

  • Experience in an Information Technology field
  • Degree program aligned with Information Technology industry

STR seeks to provide an outstanding work environment for its employees with excellent benefits and competitive compensation. Full-time employees enjoy 401(k), profit sharing, health and welfare benefits, subsidies for training and conference attendance to foster continued learning and development, and a casual yet technically challenging work environment.

STR is dedicated to fostering a diverse and inclusive workforce where all employees, regardless of race, ethnicity, gender, neurodiversity, or other personal characteristics, feel valued, included, and empowered to achieve their best. We recognize that each employee’s backgrounds, experiences, and perspectives are essential for providing our customers with innovative solutions to challenging national security problems. STR’s commitment to attracting, retaining, and engaging talented and diverse professionals is demonstrated by our participation, sponsorship, and support in local and national minority organizations.

Applicants must be US Citizens

 
Req Number INF-19-00001  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://SystemsTechnologyResearchLLC.appone.com




 


AppOne.comTM 1999-2019 HR Services, Inc.
Click here for technical assistance.