Share Email Opening Title Director of Booking & Event Services  Open Date 2/13/2019   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division Venues Parks and Arts   Location Experience   Reports To Director of Box Office & Event Services   Schedule Varied schedule, including evening and weekend work, based on departmental need.   Pay Rate $50,000-$58,000/yr.   Description SUMMARY Responsible for identifying and securing concert, theatre, and special event bookings within the Morris Performing Arts Center complex, as well as any third parties contracted to do the same; represents the Morris to community stakeholders and industry representatives; directs the operations necessary to support the booked events including coordinating and monitoring front of house event logistics with facility staff, volunteer ushers, and security; oversees the staff that coordinates front-of-house operations. SUPERVISION EXERCISED Responsible for overseeing office functions and supervision of staff specifically the Operations Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. • Communicates with promoters and agents on a daily basis in order to generate future bookings • Communicates with contracted firms in marketing and booking of facility • Negotiates rentals with outside promoters/presenters and prepares deal memos • Prepares and provides promoter/presenter with estimated expense sheets for facility lease, equipment rental, and labor/event service • Interprets event rider; develops detailed plans and show notes for each event including media information, contact information; and distributes necessary information and event requests to all appropriate facility personnel as may be necessary to properly service booked event • Marketing liaison between local radio, print and television, working closely with sales representatives and promoters to market shows • Security liaison with City of South Bend. Create evacuation procedures manual and instruct staff on yearly training activities including active shooter, extinguisher usage, fire drills, etc. • Supervises operations manager • Assists promoters/presenters with determining ticketing price scaling • Coordinates all front of house event requirements to ensure quality and cost control on day of event; and assures that front of house area set ups are in accordance with lease agreement, fire, and safety codes. • Conducts pre-event inspection of event facilities to insure readiness and cleanliness • Provides event related expenses and invoices to the MPAC~Director of Financial Services for settlement • Assists in handling event-related complaints and problems • Oversees the recruiting; scheduling and training volunteer usher staff on front of house service including such as items as public safety, crowd control, and emergency preparedness • Oversees the production of 'Fridays by the Fountain' Morris summer concert series in the Jon R. Hunt Plaza. • Maintains records and prepares reports and correspondence as necessary • Maintains a calendar of events for theater rentals and coordinates calendar with the Palais Historic Ballroom • Represent the venue at various industry events as needed/required • Primary day of show manager on duty. Responsible for opening house, front of house operations during event, merchandise settlements, closing at end of event • Assists with negotiating contracts with sub-contractors needed for event operations, housekeeping, security service, and IATSE • Other duties may be assigned and required NON-ESSENTIAL JOB FUNCTIONS • Answers phone and performs other administrative duties. Other duties may be assigned and required. QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Requirements EDUCATION AND/OR EXPERIENCE • Bachelor Degree in arts administration, marketing, or related field. • Five to seven years’ experience in increasingly responsible management positions, preferably in a public assembly arts facility. KNOWLEDGE, SKILLS AND ABILITIES • Must have knowledge of Microsoft Suites. • Working knowledge of City or County government a plus. CERTIFICATES, LICENSES, REGISTRATIONS • Valid Driver’s License. • Certified Facility Executive (preferred) EQUIPMENT Desktop and laptop computer; telephone. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate and noise levels may increase depending on activities or events in the facility. Entire office is smoke free.   Required   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. 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