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Guest Services Agent 


Crystal Springs Resort is looking for Customer Service minded employees to join the Operations team at our Grand Cascades Lodge. This role would revolve around our IVY program - which is a virtual concierge for our guests. You would be trained on any necessary programs needed to fulfill the role & any of our guests wishes. 


Position Requirements:

Flexibile schedule - Evening & Weekend availability a must

Computer Literacy - Must be able to navigate a computer well & be open to learning the programs used, training will be provided

Aptitude for Customer Service - This position revolves around our guests, must possess a customer service mindset.

Position Requirements  
Full-Time/Part-Time -unspecified-  
Position Operations Customer Service Representative  
About the Organization Crystal Springs Resort is a spectacular NJ vacation destination, acclaimed as the New York Metro area's most unique four-season resort. Located in the rolling farmland of the Garden State's picturesque northwest, our world-class NJ resort is just an hour from New York City, and even closer to most northern and central NJ towns. Crystal Springs Resort offers so much to experience, you may come to think of our 4,000+ acre getaway as a playground for all ages.  

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