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Title

Network Technician 

Category Information Technology  
Description

SUMMARY:

The Network Technician is responsible for the implementation and maintenance of the corporate data and voice wiring architecture. This individual is also responsible for the support of network hardware and wiring, ensuring the low voltage cabling complies with requirements of NEC and any other company policy and best practices.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

Installs, maintains and troubleshoots voice and data cabling throughout all of the MLCV properties, in accordance with the National Electric Code.

Performs responsibilities effectively, in order to provide a superior level of user service and satisfaction is achieved and maintained throughout the property.

Assists in the daily administration and oversight of network and computer systems.

Assists in the management of all networking equipment including switches, routers, and firewalls.

Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.

Practices and communicates standards for use, operations, and security of network, personal computers, and data.

Analyzes, troubleshoots, and corrects voice and data connectivity problems remotely and on site.

Assists in the installation and maintenance Juniper and Avaya routers and switches.

Ensures a superior level of user service and satisfaction is achieved and maintained throughout the property.

Maintains a thorough working knowledge of software applications on the network operating system, in order to provide technical support and guidance, as needed.

Keeps fully abreast of trends and changing technologies as they relate to IT and Network Engineering and Information Security fields.

Consults with process owners to find solutions to solve business problems.

Ensures a superior level of user service and satisfaction is achieved and maintained by adhere to Service Level Agreement’s (SLA’s) identified by the organization.

Performs light housekeeping duties in the Information Technology Department, ensuring a clean, neat and orderly work area and a dust-free environment in the computer room and office areas is achieved and maintained.

Documents technical procedures for the Information Technology Department.

Initiates, tracks, and finalizes procurement requests and associated project budgets.

Consults with process owners to find solutions to solve business problems.

May be required to participate in on-call pager rotation.

May perform other duties as assigned.

The company requires every associate to:

Maintain a consistent and regular attendance record.

Encourage mutual respect among associates by setting positive examples.

Maintain a professional reputation in the company and community.

 
Position Requirements

QUALIFICATION REQUIREMENTS

Must possess superior technical skills, and be proficient in a variety of network and voice cabling topologies currently in use by the company.

EDUCATION and/or EXPERIENCE:

Associates degree from an accredited school in Information Technology or related field or equivalent combination of education and/or experience four (2) years.

AND Minimum of three (3) years of experience working directly with and supporting voice and data network cabling, topology, administration, and engineering, preferably in a casino environment.

Prior hands-on professional experience must include installing low voltage cabling according to the NEC.

Working knowledge of network protocols including TCP/IP, SMTP, HTTP\HTTPS, DNS, DHCP and SNMP.

Demonstrate the ability to learn other applications to supplement the support side of the position.

CERTIFICATIONS:

Power Limited Technician (PLT) certified - Preferred

Certified in at least one (1) of the following, or an additional Two (2) years of experience supporting at least one (1) of the following information technology systems in use by the casino:

TCP/IP network protocol stack

Juniper: JNCP

Cisco: CCNA, CISSP, CCSE, CCSA, CCIE, CCNP

CompTIA Network +

CompTIA Security +

SPECIAL QUALIFICATIONS:

Must be able to pass company pre-employment Drug and Alcohol test.

Must be able to secure license from Gaming Regulatory Authority.

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Responsible for following all relevant DGR’s.

LANGUAGE SKILLS:

Must possess excellent verbal and written communication skills.

Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates, executives and/or community leaders.

Must be able to communicate with all members of the Information Technology Team in a professional, cordial manner, in order to successfully accomplish departmental and company goals.

MATHEMATICAL SKILLS:

Must have the ability to correctly apply the principles of Boolean Algebra, add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals, and work with mathematical concepts such as statistical inference.

ORGANIZATIONAL SKILLS:

Must be well organized, with the ability to meet timelines.

Strong verbal and written communication skills are critical.

The ability to self-direct and work independently, as well as work in a team setting.

REASONING ABILITY:

Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

Ability to apply good fault isolation techniques to a variety of situations.

PHYSICAL DEMANDS:
While performing the duties of this job, the associate is regularly required to:

Talk and hear;

See and adjust focus to include close, distance, depth, and peripheral vision;

Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;

Handle objects, tools, and controls; reach with arms and hands.

Lift and/or move objects weighing up to fifty (50) pounds.

Operate equipment/machinery such as Genie Lift, etc.

Work on six (6’) foot or twelve (12’) foot ladders.

WILLINGNESS AND ABILITY TO TRAVEL:

This position will be utilized to support all Grand Casino properties and will require travel between other sites in the region.

Occasionally off-site training is required and may include interstate and/or intrastate travel. This may include air travel.

WORK ENVIRONMENT:
While performing the duties of this job, the associate is regularly exposed to:

A low-to-moderate noise level (offices).

A moderate-to-loud noise level (public areas).

Second-hand cigarette/cigar smoke.

Chemical solutions such as cleaning, polishing and lubricating compounds.

Moving mechanical and/or electrical components.

The risk of electrical shock.

Regularly exposed to radiation (from computers).

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Shift  
Position Network Engineer  
Division Grand Casino Mille Lacs  
Close Date  
Open Date 2/1/2019  
Location Grand Casino Mille Lacs  

This position is currently accepting applications.

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