The Financial Counselor Supervisor helps patients make informed decisions regarding the financial aspects of their healthcare and implements the Financial Assistance Program for qualifying patients. This requires fundamental knowledge of the organization's collection policy and the many different options that a patient may have for financial assistance, as well as staying current on policy changes locally, regionally and nationally. The Financial Counselor Supervisor works with patients and/or family members, insurances, and other hospital departments to perform preauthorization for services, verify insurances, ensure Financial Assistance Program accounts are accurate and updated, and monitor self-pay accounts. Duties include, but are not limited to, monitoring accounts, collecting payments, and compiling reports. This position also schedules and supervises the Ward Secretary/Admitting staff.
Associate's Degree in business related field or 3 years of experience in related field is required. A Bachelor's Degree in business related field is preferred but not required.
Candidate must be familiar with a variety of computer programs including, but not limited to, Excel, Word, Outlook and other computer programs needed to effectively complete tasks and assignments.
This job requires excellent customer service and communication skills. Critical thinking abilities, organizational skills, and accuracy are a must.
Confidentiality of all EBCH information is mandatory, with a zero tolerance for violations.
This position is currently not accepting applications.
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