CLASS SUMMARY: The Clinical Services Administrator - PIR provides administrative and clinical oversight to an outpatient substance use and mental health disorders (SUD/MH) treatment services, which includes psychiatric services for people with substance use and mental health disorders and the continued development and expansion of medication assisted treatment (MAT-OBOT) services. Responsibilities include personnel, fiscal, and program management. The Clinical Services Administrator researches, plans, implements, supervises, monitors and evaluates clinical programs. Ensures that treatment programs are responsive, effective, efficient and congruent with the division’s clinical and fiscal goals and objectives. Provides clinical direction and consultation to program managers, clinical supervisors and program staff. Works with ARTS Director to develop, manage and monitor program budgets, ensure necessary administrative supports, and develop, monitor and assess productivity and outcomes data. Develops and implements marketing and customer relations strategies to promote high utilization of clinical programs. Ensures that all clinical programs are in compliance with applicable regulatory/licensure/accreditation standards. DISTINGUISHING ELEMENTS OF THE CLASS: I. IMPACT: The class is responsible for the services provided to clients who require counseling and treatment in the effort to regain and maintain a drug-free life. The incumbent is responsible to ensure appropriately trained and responsible service providers who assume responsibility for the safety of the program participants in the facilities and in community settings. Manages the daily operations of the Partners In Recovery (PIR) Outpatient Counseling, Psychiatric and MAT Services. II. LATITUDE: The incumbent of this class performs work and determines needs independently; however, the ARTS Director is available for frequent review and consultation. Programmatic guidelines assist the incumbent; however, much of the work is performed in accordance with the general professional standards of the field. The class is responsible to develop and amend program policies as needed. III. RESPONSIBILITIES FOR THE WORK OF OTHERS: The incumbent supervises a staff which includes licensed professionals, medical personnel, Counselors/QMHP, clinical assistant and clerical staff, and may include volunteers and interns. IV. INTERPERSONAL CONTACTS: The work of this class requires considerable contact with agency staff; staff of other governmental agencies; private service providers; client and their families, community groups, and advocacy associations, etc. V. DIFFICULTY: The work of this class involves the development of program proposals, and other funding requests involving detailed research, accuracy, and creativity. Complexity of the work is characterized by the comprehensive nature of services provided to clients and is complicated by the client disability. The work includes the research and preparation of public speaking presentations involving a variety of topics related to the field. Incumbent must ensure program compliance with state, local and federal regulations. VI. COMMUNICATIONS: The incumbent of this class makes public speaking presentations to various groups and organizations. The incumbent provides classroom training to staff and facilitates meetings. The work requires a concise use of the English language for continuous preparation of business communications, vendor agreements, reports, development of policy and procedure statements, grant and proposal narratives, etc. VII. EQUIPMENT/FACILITIES RESPONSIBILITY: Work requires the regular operation of a vehicle. VIII. WORKING CONDITIONS: Incumbent performs work in an office environment and is exposed to unhealthy and at times, aggressive clients. Some functions will be performed in a community setting. IX. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of the principles, practices, and of the theories, principles and techniques in assessment, crisis intervention, and behavioral management with adults with substance use disorders and co-occurring mental health diagnoses Thorough knowledge of the principles, best practices and techniques of supportive counseling and substance use disorder treatment Thorough knowledge of medication treatment services (MAT) Ability to effectively oversee multiple program Thorough knowledge of the employers and service providers of the region Good knowledge of counseling principles, practices and techniques Experience writing, implementing, and monitoring grants Good knowledge of the principles and techniques of group training Good knowledge of the management principles and practices applicable to human services program Good knowledge of common budgeting and fiscal control practice Good public speaking and written communication skills Ability to establish effective working relationships with other service providers, community groups and clients’ families Ability to supervise and train staff Ability to research and prepare technical reports and other documentation Knowledge of DBHDS licensing regulations, and evidence-based practices relevant to substance use and mental health disorders treatment X. LICENSURE: Valid state driver's license. Licensed as a professional counselor, clinical social worker, licensed marriage family therapist or psychologist. XI. PRINCIPLE DUTIES AND RESPONSIBILITIES OF THE CLASS (ILLUSTRATIVE ONLY): Develops, implements, coordinates, monitors and evaluates clinical programs and services Develops and maintains clinical policies, procedures and protocols to ensure efficient and effective treatment services that comply with quality assurance, accreditation and licensure standards across multiple programs and/or services Directly oversees the daily operation of PIR Services (i.e. therapy, psychiatric and MAT) and this includes: staff recruitment, training and supervision; program development and evaluation; program record-keeping and reporting; client and staff records maintenance, etc. Develops a program budget and monitors expenditures Reviews program plans and processes and collects/analyzes data to measure efficiency and effectiveness Ensures high utilization of all assigned clinical programs Maintains liaisons with the agencies, referral sources, contract providers, payers and other health care providers Works closely with the ARTS Director, and H-NNCSB Management Team to develop strategic and marketing plans Oversees grant-funded program Prepares and distributes promotional material Makes public speaking presentations Develops short and long-range programmatic goals Develops program policies and procedures Staffs various disability related committees; plans agenda; provides technical advice and statistical information; prepares committee meeting minutes Ensures compliance with state, local and federal regulations to include 42 CFR Part 2 Develops and monitors Quality Improvement Plan Does related work as required XII PHYSICAL REQUIREMENTS: Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a personal computer, calculator, copier and fax machine. Some walking, moving, carrying, climbing, bending, kneeling, crawling, reaching, and handling, sitting, standing, pushing and pulling. XIII. DRIVING REQUIREMENTS: Valid Driver’s License. |