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Data Management Assistant 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
Position Data Management Assistant 2019  
Full-Time/Part-Time Full-Time  

Reporting to the Data and Evaluation Manager, assists in managing data for current projects in the Public Health Department, in collaboration with the Health Center and The Fenway Institute.

Representative Duties:

1. Assists in the design and implementation of effective data management systems as specified by program and protocol objectives

  • Responsible for program data management, quality, and submission for assigned projects
  • Performs quality control, validates data, troubleshoots, corrects problems and supervises quality of written and computerized data to maintain data quality
  • Maintains program data collection files
  • Designs and updates data collections instruments (forms, computer screens, and reports formats) to collect data in accordance with program guidelines
  • Maintains a functional understanding of existing data sources, structures and data organization
  • Maintains software packages to organize and merge data files and tracking of relevant data, converting and importing data from different file types as necessary
  • Maintains a project-level perspective on data management issues, activities and deliverables
  • Ensures that funders receive accurate and relevant data in accordance to program deadlines
  • Maintains established guidelines of confidentiality and ethical accountability in all discourse with all program participants and documents
  • Performs data management tasks at off-site locations

2. Enters data through computer terminal.

  • Performs and manages data entry for program
  • Gathers data from paper and electronic documents and enters into electronic files
  • Enters data rapidly, efficiently, and with minimal errors according to standards and program protocol.
  • Ensures that all data is collected and entered in a timely manner
  • Appropriately exercises authority delegated to approve, reject, or return completed data collection forms and promptly contacts persons supplying data if data is inconsistent and appears erroneous.
  • Demonstrates good judgment in evaluating information for entry of highly sensitive information.

3. Consults with managers and staff to provide updates on program deliverables and determines data and program needs.

  • Generates regular basic summary reports, descriptive statistics, future projections regarding follow-up, retention and compliance and other data analysis as requested
  • Handles data requests in a timely manner and assists staff in generating reports
  • Codes data for statistical purposes to maximize its usefulness to the program and organization
  • Provides data to internal and external customers in a timely manner and according to established guidelines.
  • Maintains complete and current demographic information on project clients
  • Performs back-up of all data files as required.
  • Attends all regularly scheduled department meetings, trainings, forums and FCH staff meetings

4. Provides training and technical assistance to users as specified by the study-specific protocol and/or project

  • Provides assistance, guidance and training to program staff on data collection forms, data management systems, various software applications and data procedures.
  • Promotes open communication and discussion among co-workers regarding changes in protocol procedures and informs users in a timely manner of any changes made to a system which will affect their work.
  • Provides written training materials, as required
  • Provides recommendations for improvements to data management systems and data collection forms
  • Serves as a resource for project data management and processes
  • Resolves or facilitates the resolution of problems in a courteous, helpful, and timely manner.

5. Utilizes written and verbal communication to contribute to the effective functioning of the program and department

  • Maintains relationships with collaborators and funders
  • Maintains current knowledge of data management practices
  • Serves as communications link for assigned activity areas between project staff and internal and external customers.
  • Creates and maintains accurate and clear documentation in a concise language which can be understood by technical and non-technical personnel
  • Contributes to standard operating procedures as determined by project protocol

6. Meets agency participatory expectations

  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requested
  • Adheres to the highest principles of client confidentiality
  • Adheres to established safety policies, procedures and precautions; enforce agency’s policies and clinical procedures, including safety and crisis procedures.
  • Attends all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities

7. Performs other related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • Bachelor's degree or equivalent with knowledge of data management, data processing, and strong computer skills required.
  • Highly attentive to detail and deadlines and excellent communication (written and verbal) skills.
  • Excellent computer skills. Proficiency or aptitude to become proficient with various software packages such as Microsoft Excel, Microsoft Access, SPSS, ETO, CPS, and/or other data management and electronic medical record (EMR) software.
  • Ability to work independently with a proactive approach to data management required. Experience with data management concepts, data entry, data collection instruments, quality performance monitoring and data validations preferred.
  • Demonstrated ability to take responsibility for assignments, prioritize tasks, meet deadlines, and to work as part of a team.
  • Experience working with an ethnically, culturally and racially diverse work staff preferred.
  • Discretion and ability to handle confidential issues.
  • Must be willing to travel to other project sites.
  • LGBT cultural competence, experience with HIV prevention, education and screening and/or an investment in public health initiatives that concern at-risk populations (such as Persons Who Use Drugs) preferred.

Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time
  • Ability to keyboard for extended periods of time
Category Prevention  
Number Filled 0  
Location AAC - Prevention (Boston)  
Shift -not applicable-  
Req Number PRE-19-00002  

This position is currently not accepting applications.

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