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Grocery Journeyperson 

Category Grocery  


1. Customer Service

  1. Treat people fairly, consistently, and with respect.
  2. Ensure efficient, informative, and friendly service according to established customer service vision and standards.

2. Grocery Department Responsibilities

Department Operations

  1. Ensure professional and friendly service from all grocery staff.
  2. Handle customer questions and complaints.
  3. Be knowledgeable of products and stay up-to-date on industry trends.
  4. Order product to ensure department is fully stocked, while keeping inventory to minimum.
  5. Ensure deliveries are checked in and stocked in timely manner.
  6. Ensure proper handling of perishable product to ensure a safe and quality product.
  7. Ensure department aisles, coolers, and backstock areas are kept neat and clean.
  8. Maintain an organized layout of back stock areas.
  9. Assist with product returns and obtain credit from vendors. Notify grocery manager of discrepancies.
  10. Advise grocery manager of equipment repair/replacement needs.
  11. Ensure all department display areas are properly fronted and faced.
  12. Ensure proper shelf tags and sale signs are on shelves and displays.
  13. Request signs from pricing as needed.
  14. Set up and maintain endcaps and shippers.
  15. Assist with shelf resets and quarterly inventory.
  16. Attend department meetings as scheduled.
  17. Perform all duties included in department clerk job descriptions.


  1. Delegate duties to grocery staff and ensure they are always busy.
  2. Positively encourage department staff to excel at their job.
  3. Replace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.
  4. Assist in training department staff.
  5. Assist grocery staff in following department standard operating procedures.

3. All Staff Duties

  1. Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
  2. Keep store orderly and clean.
  3. Maintain a positive attitude.
  4. Perform all other duties as assigned by department manager or supervisory staff.

Position Requirements


  • Outstanding customer service
  • Previous experience with stocking, ordering, and receiving in a retail setting
  • Ability to work in cold climate on regular basis (coolers range from -25°F – 20°F)
  • Ability to appropriately delegate work duties and motivate staff
  • Attention to detail and good organizational skills
  • Ability to handle multiple demands and work under time pressures
  • Willingness to be open, to learn, and take on new responsibilities
  • Demonstrate objectivity, neutrality and calmness under pressure
  • Regular, predictable attendance
  • Effective communication skills in English
  • Ability to read and comprehend instructions
  • Ability to follow through on systems, procedures and policies
  • Demonstrated ability to follow through on commitments
  • Ability to work in a fast paced environment



  • Standing, walking, bending, sitting, reaching
  • Using hands or fingers to handle or feel
  • Specific vision ability: close vision, distance vision, depth perception, and adjust focus
  • Ability to climb up and down ladders
  • Regular use of sharp cutting instruments
  • Ability to lift up to 80 lbs.
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Exempt/Non-Exempt Non-Exempt  
Req Number GRO-19-00005  
Open Date 1/25/2019  
Location Capitol Drive  
About the Organization Outpost Natural Foods exists so that our owners have a healthy, diverse, and sustainable community. We are a locally owned cooperative business that strives to provide the highest quality food and products to our customers. Outpost Natural Foods was founded in a store front in Milwaukee in 1970, to provide high quality organic and natural foods to the community. We have now grown to 4 retail stores, a Market Cafe, an organic and natural production kitchen/bakery, and other wholesale outlets.

We are seeking reliable and responsible employees who want to grow with our business. We offer a generous benefits package including: Health, Dental, Vision, STD, Life Insurance, Profit Sharing, Pension (Full-time), 401K, Vacation, Personal Days, Paid Holidays, Employee Discount, & More! We also offer ongoing training and development, internal promotional opportunities, a mentoring program, health and wellness initiatives, and volunteerism in the community.  

This position is currently not accepting applications.

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