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Title

Volunteer Coordinator - Foundation 

Category Business Support  
Description

NBCC AND AFFILIATES:

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high quality professional development resources for counselors.

The NBCC Foundation leverages the power of counseling by strategically focusing resources for positive change with the goal of improving the mental health of the underserved and never-served throughout the world. The Foundation’s primary objectives are to increase the number of Board Certified Counselors and Mental Health Facilitators working with high-priority populations and to engage them in becoming innovators of counseling practices that benefit the underserved. Scholarships, fellowships, and capacity-building grants are our primary tools for accomplishing our objectives. The Foundation’s strategy is to award scholarships to individuals pursuing careers as professional counselors who are affiliated with high-priority populations and who commit to serving them after graduation. Capacity-building grants fund expansion efforts to increase mental health resources in rural and minority communities where access to mental health care is extremely limited. Scholars and Fellows also participate in NBCC Foundation-sponsored trainings and receive other academic and professional supports to expand effective practice in their communities.

Summary

Works in partnership with the Program Director to successfully implement the volunteer program. Primary responsibilities relate to recruiting, training, and supporting volunteers.

Essential Functions

The following duties and responsibilities are a summary of the essential functions of the job. Other duties might be performed, both major and minor, which are not mentioned below. Specific activities could change periodically.

  1. Collaborates with communications coordinator and senior program officer to conduct outreach to recruit a diverse pool of volunteers.
  2. Responds to all volunteer inquiries for the Foundation.
  3. Maintains public listings regarding volunteer opportunities.
  4. Screens and interviews volunteer candidates.
  5. Maintains relevant curriculum and related materials for volunteer trainings.
  6. Implements orientation and updates trainings for all volunteers.
  7. Provides follow-up and support for all volunteers.
  8. Implements best practices for volunteer retention.
  9. Coordinates with programs to maintain and implement volunteer process calendar.
  10. Schedules volunteers for review teams.
  11. Coordinates volunteer mentor matching and support activities.
  12. Maintains up-to-date records on all volunteers.
  13. Reassigns or terminates volunteers as needed.
  14. Conducts annual performance reviews of volunteers.
  15. Maintains database for tracking and scheduling volunteers and volunteer opportunities.
  16. Collaborates with communications officer and the Program Director to organize volunteer appreciation events and efforts.
  17. Provides ongoing support for all volunteers.
  18. Participates in organization-wide planning activities.
  19. Other duties as assigned.
 
Position Requirements

What We Require

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree required, preferably in a human services field, such as counseling, psychology, social work, etc.
  • 3 years of related experience and/or training in a nonprofit environment required.
  • LPC or NCC preferred but not required.
  • Proficient with Microsoft Word, Outlook, Excel, PowerPoint, and web-based meeting platforms.
  • Proficiency with social media platforms is a plus.
  • An understanding of terminology related to NCC certification is a plus.
  • Or equivalent combination of education and experience.

Competencies

These are the competencies required to perform successfully in the position:

  • Technical Capacity
  • Thoroughness/Attention to Detail
  • Personal Effectiveness/Credibility
  • Communication Proficiency
  • Flexibility
  • Collaboration Skills

Supervisory Responsibilities (if applicable)

  • Yes

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to sit, use hands, and talk or hear.
  • Ability to lift 25 pounds.
  • Occasionally required to walk.
  • Occasionally required to climb stairs.
  • Occasionally required to work on weekends.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Teamwork focus.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Position Volunteer Coordinator - Foundation  
Close Date  
Req Number BUS-19-00001  
Open Date 1/16/2019  
Location National Board for Certified Counselors  
About the Organization
 
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com



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