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Therapeutic Support Staff- NCSTART 

Category Adult Mental Health Services  

Assists individuals with daily activities, personal care, behavioral health needs, physical health, overall wellness, and leisure activities in a direct care capacity

Orients new Center guests/individuals to the home, program policies, rules and activities

Establishes rapport with guests with intellectual disabilities and challenging behaviors, while maintaining respect for each consumer's dignity, individuality and right to confidentiality

Maintains professional boundaries with guests and follows ethical and licensing guidelines

Monitors individuals/guests for any mental health or behavioral symptoms and provides crisis prevention, intervention and de-escalation supports in accordance with the START model and the individual’s crisis prevention plan

Ensures guest safety at all times by using sound judgment and reaching out to on –call supervisor when necessary

Participates in development and implementation of individuals' cross system crisis prevention plan

Plans, structures and prompts social and leisure time activities, including activities that build skills self-regulation, stress management, communication, adaptive living and daily living

Maintain communication with supervisors to ensure important information is communicated to the team in order to best serve our guests

Serves as a positive representative for agency with other professionals, families and the community

Maintains timely documentation, progress notes, and other data, including incident and accident reports

Responds to individual safety needs, including reporting significant changes in behavior and health

Communicates with other staff and supervisor on progress, needs, concerns and changes

Performs housekeeping duties as assigned, including meal preparation in accordance with individual dietary needs and preferences

Overnight counselors provide routine bed checks (every 15-20 minutes) to ensure safety of all guests

Adheres to program standards and policies as well as local, state and federal regulations

Assists with discharge planning

Attend regular group or individual supervision as required

Attend staff meetings and trainings as required

Participate in ongoing Quality Improvement activities

Position Requirements

Bachelor's Degree (human services field preferred) from an accredited institution

Recent College Graduates interested in pursuing Graduate Level Programs in Social Work/Psychology/OT/PT or Nursing encouraged to apply

Direct support experience with both developmental disabilities and mental health populations preferred

Experience with crisis prevention and intervention services preferred

Maintain valid license and insurance for personal vehicles utilized for work

Complete within specified time period the trainings as required by agency and service model

Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Therapeutic Support Staff- NCSTART  
Division NC START  
Exempt/Non-Exempt Non-Exempt  
Location START Durham  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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