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Caseworker Supervisor 

Category Human Services  

Primary Responsibility:

Under general supervision of the Department Director, this position is responsible for the supervision of professional social caseworker staff in areas of child welfare and adult protection. This includes directing, developing, coaching, teaching, monitoring and evaluating staff to encourage maximum performance. Works to foster and develop relationships with other agencies and to ensure compliance with rules and laws.

Areas of proficiency for this position includes:

  • Child Protection: Working knowledge of sexual abuse, crisis intervention, physical abuse, child neglect, emotional abuse/neglect, adoption, dependency and neglect court proceedings, foster care licensing and monitoring, youth in conflict, child care and out-of-home placements and placement alternatives. Supervise intake as well as on-going workloads.
  • Adult Protection: A working knowledge regarding investigation and assessment of allegations of abuse, neglect and exploitation to those who are aged, vulnerable or disabled, knowledge of the law, legal/judicial intervention if it is in the best interest of the client, Medicare/Medicaid rules, and available resources. This includes decision making on behalf of the adjudicated client for whom the county department is the legal guardian for.

Oversees and evaluates work of caseworker staff in the area of child and adult protective services including: safety assessments of vulnerable adults, children, and their families, abuse and/or neglect investigations, out-of-home placements for children or adults, the development of case plans, the provision of case management and recommendations made to the court. Supervises and supports caseworkers in providing accurate information and documentation (both oral and written) when testifying in court or state review proceedings. Assists caseworkers in making recommendations to the courts on abuse and neglect cases, the custody and placement of children, or on the behalf of vulnerable adults. Reviews and approves all written reports and correspondence for appropriate, clear and professional documentation of assessments, case plans, court reports, recommendations and contacts.

Supervised by: Human Services Director
Supervises: Caseworkers
FLSA status: Exempt

Main Job Duties:

  • Organizes the work within the case work unit to assure coverage and efficiency in caseload handling based partially on the available knowledge and skills of the assigned workers. Trains staff in areas of child welfare and adult protection in which they are not as familiar. Supervises staff at least one time per week, according to state standards and local requirements. (25%)
  • Makes recommendations to higher level management that sets priorities and makes budget requests. Completes yearly contracts with providers for services and monitors those contracts throughout the state fiscal year. Reviews service quality of contractors and makes recommendations about services needed in the County. (15%)
  • Provides direct casework services to families at both the referral and on-going stage. Carries and is responsible for own caseload including subsidized adoption and negotiations of subsidy. Writes and submits court reports, provides testimony, supervises visitation/reunification efforts, etc. Covers for caseworkers in his/her absence. (10%)
  • Monitors the work of immediate subordinates and reviews the work of the total unit's effectiveness with regard to plans and programs. This may be done through individual conferences and the use of a family service plan. Reviews appropriate, clearly documented and professional data entry into their Trails system, ensuring compliance with state and federal mandates in documentation. Reviews occur before, during and after the performance of tasks. (10%)
  • Gives written and verbal instructions to subordinates on program issues. Meets with workers individually and in groups to explain rules, policies, procedures and laws. Works with staff on individual cases, reviews actions taken, counsels on effective resolution of problems in cases which are difficult for the worker and creates work situations which allow professional growth. (10%)
  • Adheres to professional standards which are set primarily through state rules, statutes and manual regulation. In conjunction with the Human Services Director, establishes workload and qualitative standards for the unit as needed. (5%)
  • Provides individual training as needed or through the state department staff and outside facilitators when available. Assures that an effective training program is in place. Tracks subordinates training progress and assures compliance to state requirements. (5%)
  • Follows up with employees on missed deadlines, problems of tardiness, chronic absences, interpersonal problems and other concerns that are individually focused. Investigates and resolves outside complaints involving the unit. Makes recommendations for disciplinary action to the Director if necessary. (5%)
  • Reviews the performance of workers on a monthly or more frequent basis; completes annual performance review, establishes individual performance plans, goals and objectives and evaluates based on the achievement of goals and objectives. (5%)
  • Manages projects as assigned by the Director. (5%)

Additional Job Duties: (5%)

  • Interviews and participates in selection of employees for the unit with Department Director.
  • Assures staff has the appropriate equipment needed to complete the job functions and that the equipment is working properly.
  • Adheres to all County policies and procedures, and all laws and regulations as they pertain to assigned area. Adheres to state and federal laws, rules and regulations applicable to child and adult services.
  • Licenses and oversees county foster care homes.
  • Attends training, State meetings, audits and case reviews.
  • Performs other related duties as assigned by the Department Director and any duties needed to stabilize an emergency situation.


  • Will be required to cover at least one week per month of after-hours on-call and may need to cover additional shifts when extenuating circumstances arise with the approval of the Director.
  • Must be available for emergency on-call coverage, which may include nights, weekends and holidays.
  • May receive calls from caseworkers after-hours to staff cases or assist with reports.
Position Requirements


  • Education: Bachelor’s Degree in Social Work or human behavioral science field required; Master’s Degree preferred; In order to meet the minimum educational requirements of a human behavioral science degree, the position shall require a Bachelor’s degree with an equivalent of thirty (30) semester or forty five (45) quarter hours in human behavioral sciences or health care related courses, such as social work, sociology, psychology, psychiatry, gerontology, nursing, special education, family intervention techniques, diagnostic measures, therapeutic techniques, guidance and counseling, or other human service or medical field related to the APS program and/or at risk adults.
  • Must complete annual training to maintain child welfare and adult protection certification.
  • Background check and pre-employment drug screen required.
  • Ability to:
  1. Accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives, including effective, clear, and professional written and oral communications in English; and the ability to listen.
  2. Instruct and teach social casework techniques, to supervise professional casework staff, to resolve conflict and to evaluate staff and clients.
  3. Recognize, investigate and analyze a variety of issues and make effective recommendations for solutions.
  4. Organize work, set priorities, meet critical deadlines and follow up on assignments with minimal direction.
  5. Develop and maintain effective working relationships with employees, elected officials, the public and other agencies.
  6. Use the computer with a high degree of proficiency in word processing, along with the Trails and CAPS systems.
  7. Observe with an eye for detail.
  8. Oversee interventions which could include removal of children from homes.
  9. Solve problems under duress and in emotionally charged situations.
  10. Accomplish tasks or projects in a consistent and accurate manner and in a variety of situations.
  • Working knowledge of:
  1. The court system and its workings with respect to child welfare and adult protection.
  2. Agency policies, laws and state procedures dealing with child welfare and adult protection, neglect and other dependency conditions, regulations, procedures, basic function of service delivery and intervention, child development and community resources.


  • Must successfully complete the requirement of the Colorado Child Welfare Supervisor Training as a condition of continued employment with the County and prior to performing the supervisor job duties
  • Must possess a valid Colorado Driver’s license without any restriction due to driving record. Must also be able to drive a county vehicle.
  • Must possess FEMA ICS 100 and 700 certifications within 6 months of employment.

Work Environment / Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to sit, talk or hear, walk and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, stand, climb or balance, stoop, kneel, crouch, or crawl. Physical demands are described as sedentary (exert up to 10 lbs. of force frequently or constantly to lift, carry, push, pull, otherwise move objects, including the human body.). Must be physically able to lift up to forty (40) pounds occasionally.
  • Extensive travel by automobile may be necessary.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Must have clear vision at twenty (20) inches or less and up to twenty (20) feet or more.
  • Work is performed in an office environment, as well as, in the client’s or foster parents’ home when appropriate.
  • Gilpin County provides reasonable job-related accommodations for disabled persons.


  • Minimum of three (3) years experience in child protection and/or adult protection (or combination) at or above journey level social casework in an area appropriate to the assignment. All three (3) years must be in the area of child protection/youth services and/or adult protection services in a public human services agency. Four (4) years of experience required for Bachelor level candidates.
  • Must have experience in using the Trails and CAPS state systems or similar SACWIS system.
Full-Time/Part-Time Full-Time  
Salary Information $58,800 - $61,740, Full Time, Exempt  
Open Date  
Close Date 1/18/2019  
Exempt/Non-Exempt Exempt  
Open Date 12/28/2018  
Location Justice Center  
About the Organization Gilpin County is a rural community in Colorado's high country, neighboring the Continental Divide, yet less than an hour west of downtown Denver. Residents enjoy a quality of life enhanced by the vast recreational opportunities offered by Golden Gate State Park, the Arapaho and Roosevelt National Forests, the limited-stakes gaming in Black Hawk and Central City, a state-of-the-art recreation center and fairgrounds, low taxes and financially secure local government.
EOE Statement We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.  
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