Share Email Opening Title Virtual Bilingual (Spanish) Patient Communication Specialist/Scheduler  Category Patient Communication Specialist   Position Virtual Patient Intake Coordinator/Scheduler   About the Organization American Health Connection is a national healthcare call center managing patient access for major hospitals and clinics across the United States. We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package. Come join our team!   Description American Health Connection is a national healthcare call center.seeking applicants who enjoy helping others. Applicants who reside in California, Washington, Wisconsin, Mississippi, and Minnesota will not be able to be considered.  This is a fast paced, detail oriented position with a competitive benefits package. As a Patient Intake Coordinator/Scheduler, you are the first point of contact for patients. In this position, you will utilize your customer service and critical thinking skills to schedule appointments, verify insurance, complete pre-certifications, make referrals in addition to other job related duties. To ensure that each patient receives the time and care they need efficiently, you will focus solely on working with patients to obtain complete and accurate information. Listening to the patient's needs and finding a working solution for them is crucial while providing excellent customer service to a diverse age and ethnic population by effectively communicating and proficiently handling confidential and sensitive information. Required Skills & Experience: • Minimum 2 years recent experience in medical-oriented scheduling environment - preferably large physician practice or central scheduling. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. While we appreciate every applicant's interest, only those under consideration will be contacted by Human Resources after being prequalified. We regret that phone calls will not be accepted.  • Bilingual in any of the following languages: Spanish, Mandarin, Polish and/or Cantonese is a plus! • Adept at handling large call volumes, preferably with use of VOIP call systems • Working knowledge of the following systems: EPIC/Cerner and/or PHS • Efficiently schedule radiology and diagnostic procedures • Proficient capability with pre-registration and insurance verification • Experience with basic insurance guidelines • Excellent communication skills, customer service skills and phone etiquette, able to communicate effectively on the telephone. • Ability to multitask - with basic knowledge of PC common applications • Demonstrated, proven ability working in a home remote environment - with dedicated office space that can be closed off by a door for security While we appreciate every applicant's interest, only those under consideration will be contacted by Human Resources after being prequalified. We regret that phone calls will not be accepted.  Apply only using the link provided. NO PHONE CALLS.   Position Requirements   Technical Requirements: For employment with American Health Connection we require that your system meets or exceeds the following minimum requirements: Desktop Computer with 22 inch at 1920x1080(1080p) screen resolution monitor or bigger.****Laptops are not acceptable.**** Operating System: Windows 10 64-bit. Processor (CPU):  Intel Core i5 Series | AMD Ryzen Series or better with benchmark score of 3400 or higher. (You can check here to verify.) Memory (RAM): 8GB or more Software: Google Chrome browser installed High-Speed Internet with modem connected to PC through Ethernet cable.  ****Wireless internet connections are not acceptable.**** Internet speeds must meet a speed test minimum of 30 Mb/Sec download and 10 Mb/Sec upload. . • To become a successful Patient Communication Specialist you will need the proper headset equipment. Click here for approved list of headsets at a discounted rate. americanhealthconnectionheadsets.com Please apply only via our candidate portal Physical Requirements: Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing: Able to hear average or normal conversations and receive ordinary information. Visual Ability: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time.   Full-Time/Part-Time Full-Time   Shift Various Shifts   Location A Nationwide   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://AmericanHealthConnectionInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Patient Services Representative in Atlanta, GA Posted on: 3/22/2024 [Apply Now] Patient Services Representative in Augusta, GA Posted on: 3/22/2024 [Apply Now] Patient Services Representative in Baton Rough, LA Posted on: 3/22/2024 [Apply Now] Patient Services Representative in Boise, ID Posted on: 3/22/2024 [Apply Now] Patient Services Representative in Cleveland, OH Posted on: 3/22/2024 [Apply Now] Other Jobs Within 60 Miles Business Development Professional in Beverly Hills, CA Posted on: 3/14/2024 [Apply Now] Business Development Professional in Nationwide, any Posted on: 3/14/2024 [Apply Now] Business Development Professional - Contractor in Nationwide, any Posted on: 3/16/2024 [Apply Now] Patient Services Representative in Nationwide, any Posted on: 3/22/2024 [Apply Now] Follow us See who works here:

 

AppOne.comTM   ©1999-2021 HR Services, Inc. Click here for technical assistance.