Share Email Opening Title Remote EPIC Patient Communication Specialist - Work From Home  Category Healthcare   Position Remote Patient Appointment Scheduler - Work From Home   About the Organization American Health Connection is a national healthcare call center managing patient access for major hospitals and clinics across the United States. We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package. Come join our team!   Description American Health Connection (http:// americanhealthconnection.com), is headquartered in Beverly Hills, California, and is a national healthcare call center. We are currently seeking full-time, nationwide Patient Communication Specialists to work from home. Once hired, this individual will communicate with patients via telephone, schedule appointments and sometimes follow a predefined script. The position starts at $12/hr for training and is on CST. We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package. Total compensation is composed of: Base Salary (varies on how many hours worked) Paid Time Off Flexibility 401k contribution (Pre-tax and Roth) Health & Wellness (Medical, dental and vision [supplemental], employee assistance program) Flexible Spending Account Life & Accident Insurance (Basic life, accidental death and dismemberment, long term disability, survivor income benefit) [supplemental] Employee/Corporate Discounts Patient Communication Specialists work from home. Required Skills & Experience: • Minimum 2 years recent experience in medical-oriented scheduling environment - preferably large physician practice or central scheduling • Bilingual in any of the following languages: Spanish, Mandarin, Polish and/or Cantonese is a plus! • Adept at handling large call volumes, preferably with use of VOIP call systems • Working knowledge of the following systems: EPIC, Cerner, and/or PHS • Efficiently schedule radiology and diagnostic procedures • Proficient capability with pre-registration and insurance verification • Experience with basic insurance guidelines • Excellent communication skills, customer service skills and phone etiquette • Ability to multitask - with basic knowledge of PC common applications • Demonstrated, proven ability working in a home remote environment - with dedicated office space that can be closed off by a door for security Apply only using the link provided. NO PHONE CALLS PLEASE. Applicants in California & Mississippi will not be conisdered at this time.   Position Requirements If you qualify for the position, our IT department will contact you to make an appointment to prequalify your computers specifications. Once this is completed, a phone interview will commence. You will need to upgrade your system and your internet connection if the following minimum system requirements are not met. Technical Requirements: Antivirus Protection with current subscription. Desktop/tower PC with 22-inch monitor. Laptops are not acceptable. Operating System: Windows 7 64-bit or newer. CPU: Intel Core i3-4100M 2.50GHz / AMD A8-3850 APU or better. (You can check here, as any CPU with a Passmark score of 3400 or higher is eligible) RAM: 8GB or more. High-Speed Internet with modem connected to PC through Ethernet cable. Wireless internet connections are not acceptable. Internet speeds must meet a speed test minimum of 30 Mb/Sec download and 10 Mb/Sec upload. • To become a successful Patient Communication Specialist you will need the proper headset equipment. Click here for approved list of headsets at a discounted rate. americanhealthconnectionheadsets.com PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing: Able to hear average or normal conversations and receive ordinary information. Visual Ability: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.   Full-Time/Part-Time Full-Time   Shift Rotating   Location West Valley City, UT   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://AmericanHealthConnectionInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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