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Title

Tax Searcher Lead 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 1/2/2019  
Position Tax Searcher Lead  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Remote  
Req Number TAX-18-00567  
Description

The Lead is involved in the day to day production to ensure the accurate assignment and maintenance of agency tax identifications (parcel numbers) for each contract (loan) under service in accordance with department policy and procedures. Works with staff to carry forward management/department objectives and priorities. Supports the staff through procedural clarification and additional training as needed. Facilitates successful operation of the department in accordance with LERETA’s objectives.

Operations

  • Setting priorities for the day to day production required to meet department and customer SLA’s.
  • Effectively plans, organizes and tracks the team’s performance to successfully achieve LERETA LLC objectives within the department as well as strategies
  • Works with Department management to identify opportunities for continuous improvement.

Team Support

  • Supports team to ensure continuous improvement as well as reduction of inefficiencies in the day to day operation.
  • Provides additional training as needed for increased productivity and quality.

Management Reporting

  • Keeps the Department Management team aware of department’s performance and escalates when any concerns arise.
  • Escalate any volume or tasks to Department Management that may impact the compliance or SLAs for the department.

Communication within Internal Teams

  • Assertively communicates status of assignments and any opportunities for improving department’s performance to the appropriate supervisor or manager in the organization.
  • Works with other departments to ensure department goals coincide with their operational goals

Leadership

  • Distributes department work through department in accordance with SLAs and priorities as assigned by the supervisor or Manager.
  • Manages the TIA team in the absence of the supervisor
  • Manages the day to day queue volumes and communicates pending workload to all team members

 
Position Requirements
  • Minimum 3-4 years of searching research.
  • Thorough knowledge of tax searching processes and procedures.
  • Experience in working within a team environment.
  • High school diploma or equivalent.
  • Leadership experience
 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://LERETALLC.appone.com



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