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Title

Substitute Receptionist 

Category Parks & Recreation  
Description

Substitute Receptionist Needed to fill in shifts as needed at the Parks & Recreation Front Desk.

Primary Responsibility:

Performs general front desk operations, including reception, telephones, assisting patrons with registration and memberships, collecting admission fees and providing general program and facility information.

Supervised by: Office Manager - Parks & Recreation
Supervises: N/A
FLSA status: Non-Exempt

Main Job Duties:

  • Assists Patrons at front desk (90%)
  • Assists patrons with registration, waivers, and information for all programs, facility use, and memberships in a friendly and professional manner demonstrating high standards of customer service.
  • Collects appropriate admission, class, and membership fees. Documents according to office procedures. Utilizes the cash register according to county guidelines. Counts cash register drawer at the end of each shift/day.
  • Answers, screens, and transfers calls in a positive, professional, and knowledgeable manner, and makes phone calls as assigned.
  • Maintains account records of participants according to established procedures using specialized software.
  • Opens and closes the facility. (2%)

Additional Job Duties:
Perform other appropriate office functions as assigned by the Office Manager - Parks & Recreation and/or the Director- Parks & Recreation. (8%)

Hours:
May be required to work varying shifts including evenings and weekends.

 
Position Requirements

Qualifications:

  • Computer knowledge: Microsoft Office, including Word and Excel, with the ability to learn new programs.
  • Must possess mathematical ability, and be able to calculate fees and charges, and count the cash register drawer.

Ability to:

  • Establish and maintain courteous and effective working relationships with employees, the public and other agencies.
  • Accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives, including effective written and oral communications in English; and the ability to listen.
  • Work efficiently and effectively as a team member within the department.
  • Understand and communicate policies, procedures, and protocols.
  • Work in a fast-paced environment.
  • Must pass a background check, including traffic and criminal.

Mental/Physical Demands:
Ability to:

  • Physically operate a variety of equipment such as computers, copiers, facsimile machines, printers, etc.
  • Concentrate and pay close attention to detail with frequent breaks in concentration associated with answering phones or speaking in person to clients requiring assistance.
  • Perform all physical movements necessary for office administration.

Experience:

  • Previous receptionist/clerical experience preferred.
  • Experience using a cash register preferred.
  • Previous customer service experience preferred.
 
Full-Time/Part-Time -unspecified-  
Salary Information $11.20-$11.76/hr DOQ  
Benefits Statement  
Close Date 2/3/2019  
Exempt/Non-Exempt Non-Exempt  
Open Date 12/18/2018  
Location Community Center  
About the Organization Gilpin County is a rural community in Colorado's high country, neighboring the Continental Divide, yet less than an hour west of downtown Denver. Residents enjoy a quality of life enhanced by the vast recreational opportunities offered by Golden Gate State Park, the Arapaho and Roosevelt National Forests, the limited-stakes gaming in Black Hawk and Central City, an amazing recreation center and fairgrounds, low taxes and financially secure local government.



 
EOE Statement We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.  

This position is currently not accepting applications.

To search for an open position, please go to http://GilpinCounty.appone.com



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