Share Email Opening Title Services Solution Architect  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Key Responsibilities: The Services Solution Architect (SSA) within our Professional & Managed Services (PMS) Services Group is a Sales role responsible for growing our Services portfolio within their assigned account set. The SSA will work closely with AE, ISR & BDM Sales Reps, and Systems Consultants to target, create and close demand for our Services portfolio. The SSA role is a strategic, high impact individual contributor role and should be viewed as the Services Sales leader within an assigned account set. Role Description: Role will focus on selling Consulting, Managed Deployment, Managed Services and Residency Services through the North America Sales Division. Engage at multiple levels within accounts to identify areas of opportunity to position solutions for resale including network services, security assessments, residency services, multi-service account specific engagements, managed services, managed deployment, break fix and other solutions which combine current HW and SW with current services Work on go-to-market strategies to drive our services portfolio with each DISTRIBUTOR, GEOPARTNER and OEM PARTNER Assist enrolling partners in certification competencies and onboarding partners for co-delivery Quarterly Account planning with the account team to form a strategic game plan for Services growth Cross-functional collaboration with the direct account executives and inside sales representative Ability to understand new technologies and service offerings will be crucial as acquisitions are added to the portfolio Work closely with Services, Solutioning and Proposals organizations to translate customer needs into customer facing Statements of Work and Proposals Ensure proper governance is followed to ensure customer satisfaction, risk mitigation and margin levels Mentor the Account Managers on selling professional services   Position Requirements Essential Requirements: Extensive network and proven track record of success in a similar capacity Fearless and tenacious while also understanding the nuances of relationship building World-class customer management and strategic selling skills to enhance the success of our customers’ business – and our business Aptitude for understanding how technology products and solutions solve business problems Strong communication, collaboration, negotiation and executive presentation skills and the ability to provide insight and thought leadership to senior/CIO/CXO leadership and the next 2 levels down Highly developed planning and organization skills, along with the ability to work in a fast-paced entrepreneurial environment Deep expertise of market trends that impact our customers Bachelor’s Degree (BS/BA) or equivalent experience   Full-Time/Part-Time Full-Time   Rate of Pay   Position Services Solution Architect   Location Corporate Office   About the Organization Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs. At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers. Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition.   This position is currently not accepting applications. To search for an open position, please go to http://GMI.appone.com Follow us

 

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