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Title

Housekeeping Manager 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Supervises all housekeeping associates including housekeeping supervisor, pool attendants, houseman and room attendants.

The position is ultimately responsible for leadership of the housekeeping department and the associates. This position also oversees and assists in ongoing development of the standard of operation relating to cleaning processes while ensuring that the guests have an impeccable experience. The housekeeping manager trains, hires, mentors and coaches housekeeping associates and is ultimately responsible for the performance of the department. The position requires inspections of rooms on a regular basis and facilitates feedback to associates on the quality of cleaning provided.

If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.

• Knowledge of hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property
• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals

• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel

• Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment
• Ability to handle stressful situations in a calm, professional manner and exhibit good judgment

• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible

• Must have excellent supervisory and leadership skills
• Ability to work a varied schedule that may include evenings, nights, and weekends.

If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.

 
Position Requirements

 

• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, seating areas, washrooms, restaurants,  and all public spaces.

• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.

• Daily supervision of the housekeeping staff, including the day, event and post-event crews.

• Daily supervision of the grounds keeping staff, including the day, event and post-event crews.

• Purchase, re-order and maintain housekeeping supplies and inventory.

• Recruit, schedule and train all new housekeeping staff members.

• Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.

• Uphold the highest standards of cleanliness, safety, and conduct.

• Knowledge of OSHA and safety standards within Housekeeping department.

• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.

• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment. Required Knowledge/Skills/Job Qualifications: Knowledge, Skill and Ability

• Previous experience managing a team of housekeeping employees through motivation,

 

 

 

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Reliable Transportation Required  
Do you speak English or Spanish fluently?  
Position Housekeeping Manager  
Exempt/Non-Exempt Non-Exempt  
Location New York, NY - M  

This position is currently accepting applications.

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