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ACTT Administrative Assistant 

Category Administrative  


  • Enters billing charges for an assigned portfolio.
  • Navigates the electronic health record to ensure that billing items are accurate and billable.
  • Enters new client data into the electronic health record.
  • Enters and monitors authorization expiration dates in weekly tracker, verifies information in the MCO electronic health record system, verifies eligibility check in NC Tracks, etc.
  • Process contracts with current MCO, ensures all required information is completed and accurate, ensures that deadlines are met and processes are followed.
  • Facilitates efficient business operations including scheduling, communicating with staff, faxing, scanning, etc. Provides additional trainings when deemed necessary.
  • Complies with all corporate policies and procedures, HIPAA guidelines, DBHDS rules Medicaid/Medicare federal guidelines. Provides administrative support to clinical staff including filing, communicating via phone, scheduling, taking minutes, order supplies, etc.
  • Organizes meetings, programs, and events for the Program/Community by arranging for facilities, speakers, catering, communications, distribution of materials and invitations.
  • Ensures organization of materials in order to maintain efficient and orderly office environment.
  • Ensures that incoming and outgoing mail is logged daily and is distributed to recipients.
  • Completes check requests, codes expenses, reviews expense reports, and submits for payment.
  • Responsible for human resources related duties such as new hire processing/orientation and maintaining licensure regulated employee files while keeping track of staff training needs.

Orders all supplies and helps ensure maintenance of office and electronic equipment

Position Requirements


  • Minimum of a High School Diploma or equivalent. Preferred AAS degree in Business Administration or related field.
  • At least two years’ experience with Medicaid, Medicare, private insurance and Community Service Board (CSB)/Managed Care Organization (MCO) billing.
  • Proficient in interpreting Explanation of Benefits (EOB).
  • Ability to effectively communicate, both verbally and written.
  • Customer Service oriented team player.
  • Strong knowledge of Microsoft Office Word, Excel and Outlook.
  • Preferred medical records experience.
Shift -not applicable-  
Position ACTT Administrative Assistant  
Division Assertive Community Treatment Team  
Exempt/Non-Exempt Non-Exempt  
Location ACTT Raleigh  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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