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Senior Manager, Curriculum & Training  

Category NeighborWorks Services Group - Training  

NeighborWorks America: Working Together For Strong Communities

Purpose of Division

The NeighborWorks Services Group (NSG) aims to build the capacity of organizations across the community development field through the development and provision of essential tools, learning and services. The largest unit in NSG is the Training Division which offers professional development for non-profit staff, boards and resident leaders across a variety of platforms including in person Training Institutes, Community Leadership Institutes, place-based local training and online training. The NeighborWorks Services Group trains more than 12,000 individuals from more than 3,400 nonprofits and municipalities each year.

Close Date: Posting closes at 12:01am (EST) on the date listed below (the night before at 11:59pm EST).

Position Summary:

Reporting to the Senior Director of Curriculum, this Senior Manager, Curriculum and Training is a specialized position which requires field experience and expertise in the following:

  • Community and Neighborhood Revitalization—policy, planning, and programming.
  • Community Engagement—participatory community development strategies, and community organizing.
  • Community Leadership Institute—grassroots community leadership development.
  • Adult education and participatory training methods and techniques.

The role involves leadership and management in the development and delivery of training addressing the needs of community development organizations’ constituencies in the content areas above, including:

  • Managing the design, development, and revision of courses and workshops.
  • Planning and managing the delivery of courses for National Training Institutes, the Community Leadership Institute, Place-Based Training and online training.
  • Hiring, managing and evaluating consultants to design, develop, revise, and deliver the courses.

Other responsibilities include participating in:

  • Inter-divisional committees and workgroups as assigned.
  • Planning and implementation of marketing and other activities aimed at the growth and increased impact of the courses and curricula.

Essential Responsibilities:

Manage the Community and Neighborhood Revitalization, Community Engagement, and Community Leadership Institute curricula. This includes:

  • Working consistently to improve learning opportunities available to community development and affordable housing professionals accessing NeighborWorks trainings in community and neighborhood revitalization, community engagement, and grassroots community leadership development.
  • Recruiting, managing and developing a diverse pool of consultants who serve as NeighborWorks faculty and curriculum developers for classroom, place-based, and online learning courses. Actively seek opportunities to diversify faculty.
  • Ensuring the effective employment of sound adult education methodology in course design, lesson planning, and training delivery. Willing to explore alternatives to teaching methodologies to be more inclusive of non-dominant groups, and learning perspectives.
  • Identifying new and emerging trends, issues, and needs in the curricula and revising course content or developing new courses to address them; revising and reviewing course materials in conjunction with instructors.
  • Working closely with the National Initiatives Division’s Community Initiatives programs and staff to identify content and course needs for NTIs and CLIs
  • Member of interdivisional CLI planning team requiring strong communication and collaboration skills.

Performance expectations:

  • Follows the concept of constant, continuous improvement to provide the highest level of quality training to the participants of NeighborWorks® Training. Works to significantly improve learning opportunities for participants—employing a variety of training delivery methods such as site visits, forums, clinics, classes and workshops.
  • Identifies new issues and needs in the content areas and develops courses to address them; reviews and revises course manuals and materials in collaboration with instructors.
  • Applies an equity lens when revising and developing courses.
  • Evaluates new instructor candidates.
  • Identifies and recruits outside organizations with which to work on courses and projects for a superior product through diversity of ideas and the benefits of collaboration.
  • Audits and evaluates instructors and courses, and provides critical feedback on how to make improvements.
  • Responds to requests for Place Based Trainings in the areas of Community Engagement, Community Neighborhood Revitalization, and Community Leadership Institute.
  • Oversees the Programs of Study associated with each curriculum.
  • Attends other development opportunities in the field to remain up-to-date and on the cutting edge in areas of responsibility.
  • Provides quality control for the related work of the Training Production Coordinator to ensure quality production of materials and on-time submission of information and materials from instructors.
  • Serves as resource and support to supervisor, other Senior Curriculum Managers, other business units and divisions, and practitioners particularly as it relates to community building, organizing, grassroots leadership development and neighborhood revitalization.
  • Demonstrates strong ability to work with other units within the Training Division to create synergy in planning and coordinating events.

Secondary Responsiblities:

  • Meets regularly and collaborates with other members of the Curriculum team to discuss curriculum processes and products.
  • Participates occasionally in corporate-wide activities representing the Training Division—such as task groups, learning communities, etc.

Nature of Work Contacts:

  • The Senior Curriculum Manager will work with training participants and professional certificate candidates, NeighborWorks® America staff, instructors, potential instructors and representatives from partner and potential partner organizations.
  • All Senior Curriculum Managers are expected to be able to work independently to manage their curricula and instructors in addition to working under the general direction of the Senior Director, Curriculum Development.

Position Requirements

Required Minimum Qualifications:

(a) Education: Bachelor’s Degree in community development, planning, education or related field; Master’s degree preferable; or any combination of training and experience which provides the following knowledge, abilities and skills. Will consider relevant professional experience in lieu of a degree.

(b) Experience: Minimum of five (5) years of experience working as a staff or board member of a community based organization, community development corporation, or public or private sector community development program with areas of responsibility in community engagement or neighborhood revitalization.

(c) Licenses, Certifications: None

(d) Competencies, Knowlege, Skills & Abilities:

  • Strong commitment to comprehensive community development, resident leadership and equity.
  • Strong understanding of adult education principles and methods highly desired.
  • Proven record of establishing and maintaining effective interpersonal and inter-group relationships with people at all management and support levels, as well as with people of diverse socio-economic backgrounds.
  • Ability to think critically, plan, organize and manage many details in order to carry out projects and coordinate course delivery.
  • Ability to communicate effectively orally and in writing, especially as this relates to coordinating and evaluating the work of other professionals and instructional materials required.
  • Experience as a trainer and/or curriculum designer desired.
  • Maintenance of regular and timely attendance required.

Working Conditions:

  • Fast paced working environment, extensive computer usage.
  • Travel up to 10 -15 times per year (at least 4 trips lasting 6-7 days each); approximately 20 – 25% travel.

Duration Continuous  
Division NeighborWorks Services Group  
Department Training  
Travel Travel up to 10 -15 times per year (at least 4 trips lasting 6-7 days each); approximately twenty - twenty-five percent (20 - 25%) travel.  
Working Conditions Fast paced working environment, extensive computer usage.  
Close Date 1/12/2019  
Location CORPORATE HEADQUARTERS: District of Columbia Office  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

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